Lead and coach a team to understand customer needs, provide excellent customer service, and meet Apple's business goals. You will coach and develop leaders to build high-performing teams that achieve outstanding results. Responsibilities include attracting, recruiting, training, developing, and retaining a diverse and high-performing team. You will actively participate in Floor Leadership and address operational issues to enhance customer experience and team member performance. Develop the store's operational strategy to achieve Apple's business priorities and meet store performance goals. Determine store scheduling strategy, considering business, individual, and team needs. Analyze and use business information to support and execute the Apple Retail vision. Regularly assess team and customer feedback, address areas for improvement, and celebrate successes. Maintain Apple's policies and protect company assets. Contribute to an inclusive environment by respecting differences and fostering a learning environment. Demonstrate Apple's values of inclusion and diversity in daily activities. Be a role model for inclusive leadership and create diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members.