US-Store Leader

2 Months ago • All levels • $127,800 PA - $213,000 PA

Job Summary

Job Description

As a US-Store Leader, you will lead and mentor a team, focusing on exceptional customer interactions and achieving Apple's business goals. Your responsibilities include attracting, recruiting, training, and retaining a diverse team. You will actively participate in Floor Leadership, address operational issues, and develop strategies to meet performance goals. This role requires you to analyze business information, assess team and customer feedback, and uphold Apple's policies. You'll also contribute to an inclusive environment, demonstrating Apple's values and creating a safe workplace. In essence, the role revolves around the overall management of a retail store to drive the business vision forward. The range of pay is between $127,800 and $213,000
Must have:
  • Lead and coach a team
  • Provide exceptional customer interactions
  • Achieve Apple’s business priorities
  • Recruit and retain a diverse team
  • Develop store operational strategy
  • Analyze business information

Job Details

Lead and coach a team that identifies customers’ needs, provide exceptional customer interactions, and deliver on Apple’s business priorities. Coach and develop leaders to create high-performing teams that deliver exceptional results. Be responsible for attracting, recruiting, training, developing, and retaining a diverse, high-performing team. Consistently and actively participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member performance. Be responsible for developing the store’s operational strategy to drive Apple’s business priorities and achieve store performance goals. Determine store scheduling strategy in alignment with program guidelines, accounting for business, individual, and team needs, and achieving scheduling guidance. Analyze and use the business information required to support and execute the Apple Retail vision. Regularly assess team and customer sentiment through formal and informal channels, address any areas of opportunity, and celebrate and recognize successes. Maintain and uphold Apple’s policies and procedures, and protect all company assets including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members.

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About The Company

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.For more information, visit.

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