UX Researcher

1 Month ago • 2-3 Years

Job Summary

Job Description

As a UX Researcher, you will be responsible for planning, conducting, and analyzing both qualitative and quantitative research to understand user needs and behaviors. You will collaborate with product designers, engineers, and product managers to provide insights that influence product design. Key responsibilities include planning and executing user research, analyzing data, translating research insights into product improvements, advocating for user needs, and presenting findings to stakeholders. You will also stay current with industry best practices.

Must have:

2-3 years of UX research experience
Strong understanding of design & UX principles
Excellent written and verbal communication skills
Basic knowledge of SQL and database querying
Experience with various research techniques
Ability to analyze data and draw conclusions
Ability to work with cross-functional teams
A relevant degree or equivalent experience

Good to have:

Experience with advanced data analysis
Knowledge of UX design tools

Perks:

Relocation support with allowances, flights, and temporary accommodation
Creativity and Wellness benefit for gym membership, courses, and books
Employee Equity Plan
Professional development allowance
Flexible vacation policy with up to 35 days of PTO annually
Free German courses
Snacks, goodies, and 2 free lunches weekly

11 skills required

11 skills required for this role

Add these skills to join the top 1% applicants for this job

figma

adobe-xd

sql

data-analytics

postgresql

mysql

communication

user-experience-ux

user-research

usability-testing

cross-functional

Job Details

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud.

As a UX Researcher, you will be responsible for planning, conducting, and analyzing both qualitative and quantitative research to uncover user needs, behaviors, and motivations. You will work closely with product designers, engineers & product managers to provide actionable insights that influence the design and development of our product.

Key Responsibilities:

Plan and execute user research: including interviews, surveys, usability tests and contextual inquiries to gain insights into user needs & behaviors
Analyze and interpret both qualitative and quantitative data, utilizing tools like SQL to query and extract relevant data for research purposes
Work closely with designers, developers, marketing & product managers to translate research insights into actionable design and product improvements
Advocate for user needs throughout the product development lifecycle, ensuring that user-centered principles are integrated into the design process
Synthesize research findings into compelling presentations, journeys, and user profiles that communicate insights effectively to stakeholders at all levels
Stay up-to-date with industry best practices, new research methodologies, and tools, etc

Experience and Background:

2-3 years of experience in UX research with a strong portfolio demonstrating expertise in both qualitative & quantitative research methods
Very strong understanding of design & UX principles
Strong written and verbal communication skills, with the ability to present research findings clearly and persuasively
Basic knowledge of SQL and experience querying databases to extract relevant data for research purposes (experience with tools like SQL Server, MySQL, or PostgreSQL is a plus)
Strong experience with various research techniques, including usability testing, surveys, interviews, and ethnographic studies
Ability to analyze complex data sets and draw meaningful conclusions that inform design and product decisions. Experience with segmentation is a big plus
Proven ability to work effectively with cross-functional teams, including designers, engineers, and product managers
A degree in a relevant field (e.g., HCI, Psychology, Anthropology, Design, or similar) or equivalent work experience

Nice to Have:

Experience with advanced data analysis or statistical methods
Knowledge of UX design tools like Figma, Sketch, or Adobe XD

About us:

We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard.
We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

Benefits:

Not located in Berlin? No worries, we offer extensive relocation support including allowances, one way flights, temporary accommodation and, by partnering with Expath, on the ground support on arrival
Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
Employee Equity Plan
Generous professional development allowance
Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
We offer free German courses at beginning, intermediate and advanced
Various snacks, goodies, and 2 free lunches weekly when at the office

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.