Are you ready to unleash your creativity and leave your mark on the ever-evolving world of game development? At Agate, we always seek those who strive for new and creative ideas to create endless innovation in the gaming industry. Join us, and let’s create something truly extraordinary together!

Agate studios

Studio Operations Intern

Corporate Communication Officer

Quality Assurance Intern (FSKU)

Technical Artist

Quality Assurance Intern

Technical Artist Intern

This internship offers a Studio Operations Intern the opportunity to assist in monitoring and improving operational workflows, documenting standard procedures, and managing resources. The role involves coordinating with teams, supporting project meetings, and preparing operational and financial documents. Candidates should be pursuing or have completed a degree in Business or Operations Management, possess strong organizational and communication skills, and be proficient in office tools. The intern will also identify challenges, propose solutions, and ensure policy adherence within a hybrid work environment in Bandung.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Assist in monitoring and improving operational workflows and documenting standard procedures (SOPs).</li><li class="leading-relaxed">Help maintain schedules, manage resources and assets, and coordinate with teams for smooth communication and task allocation.</li><li class="leading-relaxed">Support the preparation and organization of reports, operational documents, and financial processes like purchase orders and invoices.</li><li class="leading-relaxed">Work closely with teams to support ongoing projects, meetings, and events, providing ad-hoc assistance as needed.</li><li class="leading-relaxed">Identify operational challenges, propose solutions, and assist in ensuring adherence to company policies and procedures.</li><li class="leading-relaxed">Work closely with supervisors and Studio Directors to make optimal decisions.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Currently pursuing or recently completed a degree in Business, Operations Management, or a related field.</li><li class="leading-relaxed">Genuine interest in learning about and contributing to operational management, with a strong desire to grow within the team.</li><li class="leading-relaxed">Strong organizational, multitasking abilities, and attention to detail. Strong or intermediate proficiency in office tools (e.g., Microsoft Office, Microsoft Excel). Excellent written and spoken English with clear and effective communication skills.</li><li class="leading-relaxed">Aptitude for problem-solving and the ability to analyze data and reports. Trustworthy, discerning, and careful with confidential information.</li><li class="leading-relaxed">Flexible and capable of multitasking in a demanding, fast-paced environment.</li><li class="leading-relaxed">Has an interest in exploring technology updates and tools to support tasks.</li><li class="leading-relaxed">Proactive, reliable, and collaborative, with a commitment to contributing positively to the team.</li><li class="leading-relaxed">Willing to work in a hybrid environment in Bandung (3 days WFO & 2 days WFH).</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you get</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Paid internship fee.</li><li class="leading-relaxed">Opportunity to learn from experienced professionals in the game development industry.</li><li class="leading-relaxed">Semi-flexible working hours.</li><li class="leading-relaxed">Opportunity to meet other interns.</li><li class="leading-relaxed">Experience working in a game development environment.</li><li class="leading-relaxed">Opportunity to participate in fun internal events.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How to Apply</h2>Interested to be our team? Don’t miss out on this opportunity! Click the link below to apply and show us what you’ve got!<a href="http://s.agate.id/internship" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply Now</a>*If the “Apply Now” button is not working, please directly apply to s.agate.id/internship*<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you get while working with us…</h2>In addition to competitive remuneration and extensive benefits, we offer:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Standard Package:</li></ul>Competitive rewards include an annual religious holiday allowance (THR) that is given if the crew’s contract is still active and extends through the religious holiday. Additionally, comprehensive insurance coverage (BPJS Tenaga Kerja, BPJS Kesehatan) is provided.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Device and Software:</li></ul>Capable devices and relevant software licenses to support our high-performance team. Please note that this benefit is provided on a case-by-case basis and will be determined based on your role within the company and the requirements of your position.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">State-of-the-Art Office Space:</li></ul>Our office is designed for collaboration among crews, and features facilities such as a gym and tatami room. Additionally, we provide additional perks such as complimentary lunch and coffee, as well as shuttle services to make commuting more convenient.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work Hour Flexibility:</li></ul>Our hybrid system offers a flexible approach to work, allowing for a combination of WFO and WFH work schedules. We also provide semi-flexible working hours and replacement hours to accommodate individual needs and unexpected situations.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Paid Overtime:</li></ul>While we do not condone nor encourage overtime, we offer fair hourly compensation should overtime be necessary.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collective Leave:</li></ul>We understand the importance of time off. That’s why we have implemented collective leave, which follows a synchronized time-off period for all employees based on Indonesian government policy.In addition to competitive remuneration and extensive benefits, we offer:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Standard Package:</li></ul>Competitive rewards, a religious holiday allowance (THR), and insurance coverage (BPJS Tenaga Kerja, BPJS Kesehatan, private insurance\*).<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Device and Software:</li></ul>Capable devices and relevant software licenses to support our high-performance team.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">State-of-the-Art Office Space:</li></ul>Our office is designed for collaboration among crews, featuring facilities like a gym and tatami room, as well as additional perks such as complimentary lunch and coffee and shuttle services to make commuting more convenient.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work Hour Flexibility:</li></ul>Our hybrid system provides a flexible approach to work, allowing for a combination of WFO and WFH work schedules. We also offer semi-flexible working hours and replacement hours to accommodate individual needs and unexpected situations.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Paid Overtime:</li></ul>We do not condone nor encourage overtime, but we offer fair hourly compensation should overtime is needed.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Annual, Special Paid Leave, and Claimable:</li></ul>In addition to the regular paid leave, we provide paid leave for special occasions (paid sick leave, menstrual leave, marriage leave, maternity and paternity leave, bereavement leave, etc). Every February, crews can also cash out their unused annual leave from the previous year.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Learning and Development:</li></ul>Mentoring by experts in the game industry or respective fields; premium access to learning materials, regular knowledge-sharing sessions, and a tailored personal development plan.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Career Growth Transparency:</li></ul>Our culture provides room for crews to grow indefinitely based on continuous feedback and recognition, with fair promotions, raises, and role transitions to help our crews reach their full potential.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Job Security:</li></ul>High-performing crews may get on a fast track to a permanent employment contract (PKWTT).<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Well-being Programs:</li></ul>Regular well-being check-ups, internal team-building activities, and company-wide events to maintain crews’ mental health and reduce burn-out risks.\*Limited benefit for grade 5+ non-trainee

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Unisys

French-Speaking Customer Service Representative

AI Engineer

German-Speaking Customer Service Representative - Night Shift

powtoon

Paid Media Marketing Lead

Email Marketing & Operations Intern

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Sr Archival Engineer

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Transition Manager-- Customer Excellence

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Our Customer Service team is critical to our mission, helping clients with solutions and assistance globally. As a ‘Gartner Workplace Leader’, we uphold ethical standards. This role involves troubleshooting, diagnosing, and correcting IT-related technical issues, providing client guidance to restore functionality, solving issues or assigning to Level 2 support, coordinating service requests, collaborating on problem-solving, identifying major service solutions, and actively using the knowledge base to resolve problems and raise potential knowledge gaps.

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Tech Service Desk

Tech Service Desk Agent

Sr. Emerging Technologies Manager - Digital Marketing

Technical Service Desk Agent in Salt Lake City, UT

SIEM/SOAR Security Engineer

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What success looks like in this role:</h3>Key ResponsibilitiesOur Customer Service team is critical to our mission, helping our clients with solutions and assistance that deliver the results for businesses around the world. As a ‘Gartner Workplace Leader’, we are open, honest and responsible, and our Agents bring to life the ethical standards that have made us such a trusted global name.Be inspired, encouraged and supported to fulfill your ambitions and your potential. This is where you can have a career in an environment where we do the right things the right way via the following day -to -day tasks:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills</li><li class="leading-relaxed">Providing guidance to the client through the necessary steps to restore functionality</li><li class="leading-relaxed">Being responsible to either solve the issue or assign up to Level 2 support</li><li class="leading-relaxed">Coordinating Service Requests by follow up with the cross functional teams</li><li class="leading-relaxed">Team up with your colleagues to collaborate on problem solving and identify major service solutions</li><li class="leading-relaxed">Actively use the knowledge base to resolve problems and raise potential knowledge gaps</li><li class="leading-relaxed">Coordinating and follow up Service Requests</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You will be successful in this role if you have:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fluent English language skills</li><li class="leading-relaxed">Native/close to native language skills in French (support language)</li><li class="leading-relaxed">Experience in telephone technical support or any customer service related field is an advantage</li><li class="leading-relaxed">Considerable familiarity with MS Office Suite particularly and the Windows environment in general</li><li class="leading-relaxed">Attention to details and analytical mind-set</li><li class="leading-relaxed">Ability to work on multiple and/or similar activities simultaneously</li><li class="leading-relaxed">Outstanding team player attitude</li></ul>Unisys Customer Service Team is for you, if you would like to:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">experience real customer and employee diversity</li><li class="leading-relaxed">be a trusted team member and have a supportive supervisor</li><li class="leading-relaxed">work in an ethical company culture where you can be yourself</li><li class="leading-relaxed">be part of our internal career development programs -we are working with a very large number of technologies, which gives you continuous opportunities to find your own path</li><li class="leading-relaxed">have unlimited access to our online training tool to improve your soft skills and technical capabilities</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What do we offer?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hybrid working is supported</li><li class="leading-relaxed">Monthly gross 44.200 HUF cafeteria - regardless of your weekly working hours</li><li class="leading-relaxed">Fixed extra language allowance</li><li class="leading-relaxed">Additional shift bonuses</li><li class="leading-relaxed">Private Health Insurance - Premium Package provided for all Unisys associates after 6-months tenure</li><li class="leading-relaxed">Home office allowance</li><li class="leading-relaxed">Last and foremost, a great team, also a lot of learning and training opportunities</li></ul>

Follow Mayank - career advice

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