<p>Big Ant Studios is an Australian game development studio founded in 2001 by CEO Ross Symons, a software development pioneer with a professional history that stretches back to the 1970's when he first authored a number of internationally published books on programming and games for platforms including the TRS80 and Commodore PET/VIC20/64 series of personal computers.</p><p>Big Ant Studios, one of the largest game developers in Australia, develop premium character action and racing content for platforms that include the Sony PlayStation2, PlayStation3, Nintendo Wii, &nbsp;Microsoft Xbox360, and PC.</p><p>Supported by such leading global publishers as THQ, Konami, and Sierra Entertainment, Big Ant Studios have achieved significant market success. Every console title developed by Big Ant Studios has gone on to sell multiple hundred thousand units.</p>

Big Ant Studios

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Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

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Aristocrat Interactive seeks a dynamic English Customer Support Agent for the night shift.  Responsibilities include promptly responding to customer inquiries via live chat and email, providing accurate information and support on games, promotions, accounts, and technical issues.  The role requires resolving customer complaints, assisting with account verification (KYC), monitoring player feedback, collaborating with other departments (Safer Gambling, Fraud, AML, Payments, Marketing), staying updated on industry trends, and participating in training.  The ideal candidate possesses excellent English communication skills, problem-solving abilities, and experience in customer service (iGaming experience is a plus).

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<div data-automation-id="jobPostingDescription" class="css-oplht1"><p>Aristocrat Interactive is looking for a dynamic and motivated English Customer Support Agent - Night Shift.</p><p></p><p><b>What You'll Do</b></p><ul><li><p>Respond promptly and professionally to customer inquiries via live chat and email.</p></li><li><p>Provide accurate information and support to players regarding games, promotions, accounts, and technical issues.</p></li><li><p>Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction with first contact resolution in mind.</p></li><li><p>Assist with account verification processes, including KYC (Know Your Customer).</p></li><li><p>Monitor and report on player feedback, suggesting improvements to enhance the player experience.</p></li><li><p>Collaborate with other departments, such as Safer Gambling, Fraud, AML, Payments, and Marketing, to resolve complex issues and improve service delivery and protect customers from potential gambling harm.</p></li><li><p>Stay up to date with industry trends, game updates, and company policies to provide informed assistance.</p></li><li><p>Participate in training sessions and team meetings to continuously improve service skills and product knowledge.</p></li></ul><p></p><p style="text-align:inherit"></p><p style="text-align:left"><b>What We're Looking For</b></p><ul><li><p>Minimum 1 year experience in a customer service related role (iGaming experience would be considered an asset but is not a requirement).</p></li><li><p>Excellent English communication skills, in both written and verbal (C1).</p></li><li><p>The ability to communicate in a professional and friendly manner, with excellent interpersonal skills.</p></li><li><p>Extremely attentive to detail.</p></li><li><p>Strong problem-solving skills and the ability to handle challenging queries with patience and empathy.</p></li><li><p>Familiarity with online gaming platforms and basic technical troubleshooting.</p></li><li><p>Ability to work in a fast-paced environment and manage multiple tasks simultaneously.</p></li><li><p>Flexible to work shifts, including evenings, weekends, and public holidays.</p></li><li><p>Additional language skills are a plus.</p></li><li><p>Have a strong grasp of internal policies &amp; procedures.</p></li><li><p>Raising the flag and suggesting improvements where needed.</p></li></ul><p style="text-align:inherit"></p><p style="text-align:left"><b>Company Summary</b></p><p style="text-align:inherit"></p><div><p style="text-align:left"><b><span>Aristocrat Interactive <span> </span></span><span>&nbsp;</span></b></p></div><div><p style="text-align:left"><span><span>Aristocrat Interactive is Aristocrat Leisure Limited’s (</span><span>ASX:ALL</span><span>) regulated online Real Money Gaming</span></span><span>&nbsp;</span><span><span>(RMG) business and was formed in 2024 when the Anaxi</span><span> and </span><span>NeoGames</span><span> businesses (</span><span>Anaxi</span><span>, </span><span>NeoGames</span><span>, Aspire Global, </span><span>BtoBet</span><span>, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-</span><span>service offering that includes content, proprietary technology platforms and a range of </span><span>value added</span><span> services across </span><span>iLottery</span><span>, iGaming and Online Sports Betting (OSB).</span></span><span>&nbsp;</span></p></div><p style="text-align:inherit"></p><p style="text-align:left"><b><b>About Aristocrat</b></b></p><p style="text-align:left">Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat&nbsp;has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to <i>bring joy to life through the power of play</i>.</p><p style="text-align:inherit"></p><p style="text-align:left"><b>Our Values</b></p><ul><li><p style="text-align:left">All about the Player</p></li><li><p style="text-align:left">Talent Unleashed</p></li><li><p style="text-align:left">Collective Brilliance</p></li><li><p style="text-align:left">Good Business Good Citizen</p></li></ul><p style="text-align:inherit"></p><h2></h2><h2></h2><p style="text-align:left"><b>Travel Expectations</b></p>None<p style="text-align:inherit"></p><p style="text-align:left"><b>Additional Information</b></p><p style="text-align:left">Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.</p><p style="text-align:inherit"></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><i><span>At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.</span> </i></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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The Live Service Operations Assistant at Big Ant Studios will play a key role in creating and implementing ongoing live service content for their sports titles. Responsibilities include creating weekly and seasonal content, identifying opportunities for creative challenges, responding to analytics and fan feedback, collaborating with various teams (Data, Art, Design, Support) to ensure smooth implementation and support, and assisting the Producer in conceptualizing content. The ideal candidate will possess strong organizational skills, be a team player, demonstrate creativity, and have a passion for sports and video games.  Experience with live service games or a Game Design qualification is a plus.

Senior Character Artist

<div class="job_description">
<p>*Please note you will need to have working rights in Australia. At this stage, we cannot sponsor a working visa. This is an in-person, on-location in-studio position. Only local applications will be accepted for this role*</p>
<p>Big Ant Studios are looking for a highly talented and motivated Live Operations Assistant to play a key role in the studio.</p>
<p>Join us in making some of consoles and PCs biggest sports titles from our centrally located Melbourne studio.</p>
<p>Working on Big Ant Studios’ sports titles, including Cricket, AFL, Tennis, Rugby Union and more, the Live Operations Assistant will assist the Producer in conceptualising and implementing ongoing Live Service content, such as weekly challenges and seasonal themes.</p>
<p>The core areas of focus for this role are:</p>
<ul>
<li>Creating weekly and seasonal content for live service features in Big Ant Studios sports titles</li>
<li>Identify opportunities for creative challenges within the available mode structures</li>
<li>Respond to analytics and fan feedback to ensure features are engaging for users</li>
<li>Work with the Data, Art and Design teams to ensure the implementation of needed supporting material</li>
<li>Work with the support team to provide support and assistance in the form of support tickets.</li>
</ul>
<p>We are looking for someone with:</p>
<ul>
<li>Strong organisational skills to create content plans and see them through to launch</li>
<li>A team player who can work across teams to ensure the delivery of needed assets</li>
<li>Creativity in identifying unique game experiences for ongoing products</li>
</ul>
<p>With extra consideration given to:</p>
<ul>
<li>Previous experience working on a live service video game or qualification in Game Design</li>
<li>Fan of sports, particularly Cricket, AFL or Rugby Union</li>
<li>Strong knowledge of sports video games</li>
</ul>
<p>You also need to be:</p>
<ul>
<li>Flexible and open-minded.</li>
<li>Determined and self-motivated.</li>
<li>Prepared to rise to a challenge.</li>
<li>Always striving for quality.</li>
<li>Creative and innovative.</li>
</ul>
<p><b>The Company:</b></p>
<p>Big Ant Studios is one of the oldest and largest game developers in Australia. Based in Southbank, Melbourne and another studio in the Adelaide CBD, we develop premium sports titles for multiple platforms.</p>
<p><b>Benefits:</b></p>
<p>Big Ant offers a central location, an experienced team and perks include daily lunches, Myki for public transport and professional development support.</p>
<p>At Big Ant we believe diverse perspectives and backgrounds are key to creating experiences everyone can enjoy. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin and will not be discriminated against on the basis of disability.</p>
<p>*Please note you will need to have working rights in Australia. At this stage, we cannot sponsor a working visa.*</p>
<p></p></div>