Lead Venture

Associate Customer Success Manager

Client Relationship Specialist

Technical Website Support Specialist

Lead Software Engineer, AI Accelerator Group

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Dealer Spike is seeking an Associate Customer Success Manager to build professional relationships with clients, guiding them to enhance their dealership's online presence through award-winning websites and strategic digital marketing. This role focuses on driving customer results, maintaining relationships, building value, retaining customers, and selling additional marketing and website services. The ideal candidate is a self-starter and creative problem-solver, motivated to improve customer experience.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>Position at Dealer Spike BelizeDealer Spike is seeking a talented individual to join our Customer Success department as an Account Manager. A primary function of this role is to develop professional relationships with our clients as we guide them through increasing their dealership's online presence with award winning websites and strategic digital marketing solutions. We are passionate about driving customer results for our dealers!The ideal candidate will be a self-starter and creative problem-solver, motivated to improve our customer's experience. Account Managers are responsible for maintaining customer relationships, building value, retaining customers, and selling additional marketing and add on website services.This individual should be able to communicate at a very high level about the services we offer, how we implement those services, and the value to the dealer of those services as we seek to drive more website traffic, qualified leads and results for our customers. Account Managers will need to be comfortable using many different tools and be able to understand and interpret statistical data to make beneficial suggestions for our dealers.Here is more of what you’ll get to do:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Understand All Facets of Dealer Spike’s Suite of Website and Marketing products and services.</li><li class="leading-relaxed">Perform Monthly Reporting Calls with Clients</li><li class="leading-relaxed">Manage assigned accounts with a focus on revenue growth and retention while providing exceptional customer service.</li><li class="leading-relaxed">Promote and Sell Additional Marketing and Addon Website Services as well as provide product training and consult on best practices.</li><li class="leading-relaxed">Assess and monitor the website and marketing services to ensure overall quality standards, success and provide proactive solutions to increase website traffic and leads.</li><li class="leading-relaxed">Work with Site Production Team to facilitate a seamless client onboarding process, ensuring a smooth ‘go live’ and introduction to their website.</li><li class="leading-relaxed">Handle incoming customer comments, provide appropriate solutions and alternatives, follow up to ensure resolution.</li><li class="leading-relaxed">Keep records of customer interactions, process customer accounts, and file documents.</li><li class="leading-relaxed">Identify retention risk and work proactively to eliminate that risk.</li><li class="leading-relaxed">Update job knowledge by participating in educational opportunities.</li></ul>You’ll thrive in this role if you have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2+ years of Customer Service experience</li><li class="leading-relaxed">2+ years of experience in B2B sales and a proven track record of success.</li><li class="leading-relaxed">1+ year of Digital Marketing experience preferred.</li><li class="leading-relaxed">Experience working with a CRM preferred</li><li class="leading-relaxed">Excellent Time management and Organizational skills</li><li class="leading-relaxed">Strong Communication and Interpersonal Skills</li><li class="leading-relaxed">Adaptable, Energetic, Team-Player Attitude</li><li class="leading-relaxed">Ability to type 45 wpm.</li><li class="leading-relaxed">Ability to multitask efficiently.</li><li class="leading-relaxed">Proficient in Microsoft Word, Excel, and Outlook with a working knowledge of Google Apps</li><li class="leading-relaxed">Strong technical aptitude and ability to learn quickly.</li></ul>Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply!Who are we?LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.

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As a member of the T2 Asia legal team, the legal assistant will work from the Shanghai office, assisting the China legal counsel and other team members with the legal, compliance and secretarial matters in China and other regions across Asia Pacific. This role offers hands-on exposure to a wide range of legal and compliance issues, including due diligence, document drafting, corporate filings, and stakeholder support, while tracking legal developments in China.

Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our products are designed for console gaming systems, PC, and mobile, including smartphones and tablets. We deliver our products through physical retail, digital download, online platforms, and cloud streaming services. For more information, visit

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who We Are:</h3>Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at <a href="http://www.take2games.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">http://www.take2games.com</a>.While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Challenge:</h3>As a member of the T2 Asia legal team, the legal assistant will work from the Shanghai office, assisting the China legal counsel and other team members with the legal, compliance and secretarial matters in China and other regions across Asia Pacific. The work load of the current China Counsel role has increased to include more China specific marketing initiatives and development requirements across the 2K and Rockstar label, requiring more detailed analysis and risk assessment and document drafting.This role is an opportunity to gain hands-on exposure to a wide range of legal and compliance issues across China and where possible, the broader Asia Pacific region.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Take On:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Assisting the China legal counsel in conducting effective China based due diligence on third parties, reviewing due diligence questionnaires and forms, collecting the required documents, researching China websites and preparing records for due diligence.</li><li class="leading-relaxed">Drafting bespoke bilingual non-disclosure agreements and other template-based documents under the guidance of the China legal counsel.</li><li class="leading-relaxed">Assisting the China legal counsel with local corporate filings, bank filings, government inquiries and applications for government approvals regarding office relocations, tax issues, corporate registrations.</li><li class="leading-relaxed">Preparing translation between English and Chinese in contracts, letters and daily communication documents and new government policies.</li><li class="leading-relaxed">Providing ongoing support and assistance to stakeholders in other departments through the due diligence, contract request, approval and execution processes, including Ironclad.</li><li class="leading-relaxed">Assisting with the legal process on-boarding of new hires and initial compliance training for China specific hires in Chinese.</li><li class="leading-relaxed">Work with the Singapore based paralegal to draft, review and finalise contract logs, contract summaries and transaction memos.</li><li class="leading-relaxed">Archiving the hardcopy originals of contracts and other documents in accordance with China document keeping requirements.</li><li class="leading-relaxed">Management of the validity, copying and authentication of business licenses, certificates and other corporate documents of the China entities.</li><li class="leading-relaxed">Keeping the company chops, applying the chops pursuant to the China legal counsel’s instructions, and logging the use of chops in the chop written record document.</li><li class="leading-relaxed">Managing the legal bills and invoices from outside counsel and liaising with outside counsel when needed regarding said invoices.</li><li class="leading-relaxed">Tracking the developments in Chinese laws, regulations, and government enforcement initiatives.</li><li class="leading-relaxed">Other ad hoc work assigned from time to time.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You Bring:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in Law from an accredited Chinese law school</li><li class="leading-relaxed">Passing the Chinese Bar Exam preferred.</li><li class="leading-relaxed">Minimum 1 year of experience as a legal assistant or paralegal in a multinational corporation or reputable law firm.</li><li class="leading-relaxed">Strong command of both Mandarin and English (written and spoken).</li><li class="leading-relaxed">High standard of integrity, discretion, and professionalism.</li><li class="leading-relaxed">Detail-oriented, self-motivated, and eager to learn.</li><li class="leading-relaxed">Strong teamwork and adaptability in a fast-paced environment.</li><li class="leading-relaxed">Excellent organizational and communication skills.</li></ul>

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