Moon Active is a developer of social games across multiple platforms (Facebook, iOS, and Android). We make games that offer fun entertainment experiences for everyone to enjoy.Our goal is to develop top-quality games and to connect people, friends, and players from all over the world.

Moon Active

Support Engineer Tier 3 (Russian Speaker)

BI Developer

Technical Artist

UI Artist

Animator

Game Artist

Moon Active is seeking an experienced Technical Support Engineer Tier 3 (Russian Speaker) to join their Customer Relations team in Tel Aviv, Israel. This role involves managing game escalations, performing in-depth troubleshooting, analyzing game logs and analytics, leading technical maintenance events, and collaborating with various teams to provide high-quality solutions for complex player issues.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3><p class="my-4 text-gray-700 leading-relaxed">Moon Active is one of the world’s fastest-growing mobile game companies, providing entertainment to millions of active users across the universe.</p><p class="my-4 text-gray-700 leading-relaxed">We’re looking for an experienced Technical Support Engineer with a creative mind and extraordinary problem solving skills to join our team. The team aims to provide immediate, high-quality solutions to any issues rising directly from our game.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Managing game escalations, including business and technical aspects</li><li class="leading-relaxed">Performing in-depth troubleshooting including analytics events, reading and analyze game logs</li><li class="leading-relaxed">Researching, diagnosing, troubleshooting and identifying solutions to resolve players issues</li><li class="leading-relaxed">Leading game campaigns and technical maintenance events end 2 end</li><li class="leading-relaxed">Managing game releases, including rollouts on Apple/Android platforms, tracking rollout KPIs, crash rates and ANRs</li><li class="leading-relaxed">Providing solutions for complex issues that were escalated by other support levels</li><li class="leading-relaxed">Collaborating with the Business, Operation, Support and R&D teams</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2+ experience in Tier 2, Technical Support, Production Engineer or similar role</li><li class="leading-relaxed">Proven experience with SQL and data analysis</li><li class="leading-relaxed">Experience with system log analysis (Kibana/Coralogix)</li><li class="leading-relaxed">Experience with observability systems, monitoring and alerting (NewRelic, Datadog etc..)</li><li class="leading-relaxed">Experience working with REST APIs and WebSocket (Postman / hoppscotch)</li><li class="leading-relaxed">Ability to understand flows and provide creative troubleshooting solutions</li><li class="leading-relaxed">Multi-tasker, self-learner, highly motivated and a team player</li><li class="leading-relaxed">Strong capabilities building organized processes and structured formal documentation.</li><li class="leading-relaxed">Excellent verbal communication skills in Hebrew, English and Russian</li></ul>

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<p class="my-4 text-gray-700 leading-relaxed">TVH has built a strong legacy in mergers and acquisitions, completing multiple small to mid-cap deals annually.</p><p class="my-4 text-gray-700 leading-relaxed">As Director of Mergers & Acquisitions, you will be a key architect of TVH’s global growth strategy. In close partnership with the Strategy Team and senior leadership, you will be responsible for identifying and executing acquisition opportunities, while helping define and formalize our global M&A approach.</p><p class="my-4 text-gray-700 leading-relaxed">This is a high-impact leadership role with significant exposure and influence across the organization.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Define and implement a clear, scalable M&A strategy aligned with TVH’s global objectives</li><li class="leading-relaxed">Establish and continuously improve end-to-end M&A processes, governance, and decision frameworks</li><li class="leading-relaxed">Identify, evaluate, and prioritize new acquisition opportunities through market analysis and industry insight</li><li class="leading-relaxed">Build and present solid investment cases from financial and strategic point of view, as a fundamental starting point for the remainder of the pre- and post-deal process</li><li class="leading-relaxed">Lead full-cycle deal execution — from origination and valuation to due diligence, negotiation, and integration planning, post-acquisition performance follow-up and integration planning</li><li class="leading-relaxed">Coordinate internal and external teams, including Finance, Legal, Strategy, Operations, and external advisors</li><li class="leading-relaxed">Provide data-driven, strategic recommendations to the Executive Committee and Board</li><li class="leading-relaxed">Build strong relationships with key stakeholders across target companies, advisors, and industry networks</li><li class="leading-relaxed">Stay abreast of market trends, competitor activity, and emerging opportunities</li><li class="leading-relaxed">Travel up to 25 % to engage with potential targets and support deal execution across regions</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Profile – What You Bring</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Min 6-8 years of experience in M&A, with a strong foundation in strategy and execution</li><li class="leading-relaxed">A background that combines corporate M&A with investment banking, private equity, or venture capital and strategic thinking</li><li class="leading-relaxed">Demonstrated success leading multiple deals in parallel, including cross-border transactions</li><li class="leading-relaxed">Excellent financial acumen and the ability to see beyond the numbers to assess strategic fit and cultural alignment</li><li class="leading-relaxed">Excellent stakeholder mangement and relationship-building skills</li><li class="leading-relaxed">Strong negotiation, communication, and stakeholder management skills</li><li class="leading-relaxed">Entrepreneurial mindset with a proactive, hands-on approach to problem solving</li><li class="leading-relaxed">Comfortable operating in a dynamic, fast-paced, international environment</li><li class="leading-relaxed">Fluent in English; additional languages are a plus</li><li class="leading-relaxed">Travel Requirement: Up to 25%</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why Join TVH?</h3><p class="my-4 text-gray-700 leading-relaxed">At TVH, we offer more than just a job — we provide the opportunity to shape the future of a global organization. You’ll work alongside forward-thinking leaders in a company that values innovation, ownership, and sustainable growth. This role offers the platform to drive impactful decisions and leave a lasting mark on TVH’s global footprint.</p><p class="my-4 text-gray-700 leading-relaxed">TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.</p>

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