Neolytix

Medical Billing Admin Assistant/Customer Success Manager

Virtual Medical Scribe

Senior Azure DevOps Engineer – Healthcare Cloud Infrastructure

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Executive Assistant

Neolytix is seeking a Medical Billing Admin Assistant/Customer Success Manager in Chicago, IL. This role focuses on managing client relationships, enhancing service delivery, and ensuring customer satisfaction within medical billing and revenue cycle management. Responsibilities include analyzing revenue cycle trends to identify and reduce revenue leakage, implementing strategies for improved financial outcomes, and providing clients with performance insights. The role also involves account management, identifying upselling opportunities, and leveraging healthcare industry knowledge of practice management, medical billing, coding, and compliance. Strong communication, problem-solving, and client relationship skills are essential for addressing client concerns and managing expectations effectively.

Customer Success Specialist

Job Title: Medical Billing Admin Assistant/Customer Success ManagerLocation: Loop, Chicago, ILAbout Neolytix:&nbsp;Neolytix is a leading provider of healthcare management services, offering specialized solutions for medical billing, credentialing, and revenue cycle management to healthcare organizations across the U.S. We are dedicated to enhancing the operational efficiency and financial health of healthcare providers through data-driven strategies and client-focused services.&nbsp;Job Summary:&nbsp;We are looking for a proactive and client-focused Medical Admin Assistant/Customer Success Manager to join our team. In this role, you will be responsible for managing client relationships, improving service delivery, and driving customer satisfaction. You will work closely with our Delivery teams to ensure that Neolytix consistently delivers value and impactful solutions in medical billing and revenue cycle management, with a key focus on reducing revenue leakage and optimizing the revenue cycle.&nbsp; Key Responsibilities:&nbsp;<ul><li>Client Relationship Management:&nbsp;</li></ul><ul><li>Build and maintain strong, long-term relationships with healthcare provider clients.&nbsp;</li></ul><ul><li>Act as the primary point of contact for client inquiries, feedback, and issue resolution.&nbsp;</li></ul><ul><li>Conduct regular check-ins, gather feedback, and ensure proactive engagement with clients to foster loyalty and satisfaction.&nbsp;</li></ul><ul><li>Revenue Management Skills:&nbsp;</li></ul><ul><li>Analyze revenue cycle trends and performance data to identify areas of revenue leakage and opportunities for improvement.&nbsp;</li></ul><ul><li>Partner with Delivery teams and clients to implement strategies that enhance revenue cycle performance, reduce revenue leakage, and improve financial outcomes.&nbsp;</li></ul><ul><li>Develop and present regular reports and insights to clients, highlighting performance metrics, achievements, and recommendations.&nbsp;</li></ul><ul><li>Account Management and Upselling:&nbsp;</li></ul><ul><li>Identify and recommend additional services or product enhancements that align with client needs, expanding Neolytix’s footprint within the client’s organization.&nbsp;</li></ul><ul><li>Support upselling and cross-selling opportunities to maximize client value and revenue potential.&nbsp;</li></ul><ul><li>Healthcare Industry Expertise:&nbsp;</li></ul><ul><li>Leverage a deep understanding of Practice Management, Patient Access, Operations, medical billing, coding, claims processing, and compliance standards.&nbsp;</li></ul><ul><li>Stay updated on changes in healthcare regulations, payer requirements, and industry trends to provide clients with relevant insights and guidance.&nbsp;</li></ul><ul><li>Communication and Interpersonal Skills:&nbsp;</li></ul><ul><li>Communicate clearly and effectively with clients, translating complex billing and revenue cycle concepts into understandable terms.&nbsp;</li></ul><ul><li>Show empathy and responsiveness in addressing client concerns and navigating high-stress situations, particularly around claims denials or reimbursement delays.&nbsp;</li></ul><ul><li>Resolve conflicts and manage client expectations with a solutions-oriented approach.&nbsp;</li></ul><ul><li>Project Management and Coordination:&nbsp;</li></ul><ul><li>Collaborate closely with Delivery and internal teams to ensure client objectives are met and service quality is maintained.&nbsp;</li></ul><ul><li>Identify opportunities for process improvements within client workflows, working with internal teams to implement changes.&nbsp;</li></ul><ul><li>Prioritize and manage multiple client accounts, ensuring timely and effective service delivery across all engagements.&nbsp;</li></ul> Qualifications:&nbsp;<ul><li>Bachelor’s degree in healthcare administration, business, or a related field.&nbsp;</li></ul><ul><li>2+ years of experience in practice management, or revenue cycle management within the healthcare or medical billing industry.&nbsp;</li></ul><ul><li>Strong knowledge of medical billing software (EPIC, Advanced MD, eCW, Athena), CRM tools, and data analytics platforms.&nbsp;</li></ul><ul><li>Proven ability to analyze revenue cycle data, identify trends, and develop solutions to reduce revenue leakage.&nbsp;</li></ul><ul><li>Excellent communication, problem-solving, and client relationship management skills.&nbsp;</li></ul><ul><li>Detail-oriented, with strong organizational and time management abilities.&nbsp; &nbsp;</li></ul>Compensation<ul><li>Base salary: $ 55k DOE + performance bonus (up to 20 %).&nbsp;</li></ul> Why Neolytix?&nbsp;At Neolytix, we value proactive problem solvers and client-focused professionals who are dedicated to driving results. Join our team and contribute to meaningful healthcare transformation, delivering impactful solutions for our clients.&nbsp;Apply Today and become a part of Neolytix’s mission to elevate healthcare provider organizations through data-driven strategies and exceptional client service.&nbsp;

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Skill required: Procure to Pay - Invoice Processing Designation: Procure to Pay Operations New Associate Qualifications:Any Graduation Years of Experience:0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors. What are we looking for? Ability to meet deadlines •Ability to perform under pressure •Problem-solving skills • Detail orientation •Ability to establish strong client relationship •Finance and Accounting •Excel •Good Communication skills both written and verbal Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts

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