Project Coordinator - Remote/Hybrid

This Project Coordinator role at a boutique Consulting and Management Services Organization involves conducting onboarding meetings, product tours, and presentations for small to medium-sized healthcare providers. Key responsibilities include understanding customer goals, optimizing product setup, eliminating roadblocks, improving product adoption and retention, assisting customer support, and providing best practice materials. The position is remote/hybrid and requires working a night shift.

Must Have

• Conducting onboarding meetings, product tours, company presentations, and product demos.
• Understanding customer context and goals and providing product information to best serve those goals.
• Educating customers and optimizing their product setup for the quickest path to success.
• Eliminating roadblocks in the way of customers’ goals: product issues, poor implementation, support issues, or customer knowledge gaps, or simply poor product understanding.
• Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base.
• Assisting customer support with customer issues and requests.
• Providing materials to help customers learn best practices to achieve their desired outcomes faster and more efficiently.

About Us:

is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.Work with a company where your work can make a real impact!* We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.* 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!## Job description* Conducting onboarding meetings, product tours, company presentations, and product demos.* Understanding customer context and goals and providing product information to best serve those goals.* Educating customers and optimizing their product setup for the quickest path to success.* Eliminating roadblocks in the way of customers’ goals: product issues, poor implementation, support issues, or customer knowledge gaps, or simply poor product understanding.* Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base.* Assisting customer support with customer issues and requests.* Providing materials to help customers learn best practices to achieve their desired outcomes faster and more efficiently.Shift- Night shift