Service Technician

CRB Workforce is seeking a Service Technician to repair and maintain multi-function printers and production-level copiers. This field-based role requires strong customer service skills, technical expertise in print processes, and the ability to travel to client sites, including remote locations. Responsibilities include efficient equipment repairs, documenting service activity, building client relationships, and managing parts inventory. A valid driver's license and personal vehicle are essential.

Must Have

• Strong experience servicing multi-function printers (Canon, Xerox, Ricoh, Kyocera)
• Proven background repairing production-level copiers and printers, including print drivers and connectivity
• Excellent customer service and professionalism
• Willingness to travel to client sites, including remote locations requiring plane travel
• Valid driver’s license, personal vehicle, proof of insurance
• Ability to pass a background check
• Hands-on experience with office equipment repair and maintenance
• Strong understanding of print processes and networked printing environments
• Ability to work independently in the field
• Strong time management and organizational skills
• Comfortable documenting service activity accurately and professionally in ticketing systems

We are currently looking for a Service Technician. We have 1 open position. Please apply and we can discuss!

Location: Utqiagvik, AK

Compensation: $25–$40/hour

Type: Direct Hire

Sponsorship Available: No

Most Important:

• Strong experience servicing multi-function printers- Canon, Xerox, Ricoh, and Kyocera
• Proven background repairing production-level copiers and printers, including print drivers and connectivity
• Excellent customer service and professionalism — this is a customer-facing, field-based role
• Willingness to travel to client sites, including remote locations requiring plane travel
• Must have a valid driver’s license, personal vehicle, proof of insurance, and ability to pass a background check
• Qualifications:
• Hands-on experience with office equipment repair and maintenance
• Strong understanding of print processes and networked printing environments
• Ability to work independently in the field while maintaining clear communication with clients and internal teams
• Strong time management and organizational skills
• Comfortable documenting service activity accurately and professionally in ticketing systems

Responsibilities:

• Perform thorough and efficient equipment repairs to minimize repeat service calls and end-user downtime
• Meet or exceed service-level expectations for ticket response and resolution
• Build and maintain positive client relationships through professional communication and service delivery
• Accurately document service activity and updates in the service management system
• Serve as a technical resource for other service team members, supporting triage and device troubleshooting
• Develop and execute preventative maintenance schedules for assigned equipment
• Prioritize daily service activities and manage workload effectively
• Maintain organized and accurate parts inventory; coordinate with parts management as needed
• Follow established parts ordering, return, and inventory procedures
• Provide end-user training on equipment operation and functionality when required
• Remain flexible and support other service team members as business needs evolve

If the above seems like a fit, then apply!

CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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