Spavia Minnetonka is seeking a Spa Coordinator to be the welcoming face of their luxury day spa. This role involves greeting guests, managing appointments, handling transactions, maintaining the spa's appearance, and driving sales of memberships and products. The coordinator is expected to provide exceptional guest experiences, educate guests on Spavia's offerings, and work proactively as a team member to support the spa's needs.

Must Have

• Greet and assist guests
• Schedule appointments and answer phones
• Check guests in and out and ensure transaction accuracy
• Maintain a beautiful spa, retail space, and reception area
• Handle membership, spa boutique, and product sales
• Provide education to guests regarding Spavia story, products, and treatments
• Maintain accurate and timely responses to all guest inquiries
• Ensure an exceptional guest experience
• Work as a team player
• Demonstrate attention to detail
• Minimum high school diploma
• Self-motivated
• Reliable, punctual, passionate, and goal-driven
• Professional, team player
• Articulate speaker with an ability to multitask

Good to Have

• Combined education and previous customer service experience
• Administrative experience
• Retail experience

Perks & Benefits

• Advancement opportunities in leadership
• Competitive commission / bonus payout structure
• Employee benefits
• Giving, respectful, team atmosphere, and fun

Spa Coordinator Job – Minnetonka, MN

Minnetonka

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Why You'll Love This Job

Spavia Minnetonka is seeking a Spa Coordinator to join our team! We are an independently owned and operated luxury day spa located in Minnetonka, MN.

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps/scrubs, and now offering eyelash extensions! We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team.

As a Spa Coordinator, you are the face of our spa. Our Spa Coordinators portray a polished and professional demeanor at all times. Spa Coordinators are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Why join the Spavia family

• Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
• Competitive commission / bonus payout structure / employee benefits
• We are family: giving, respectful, team atmosphere, and fun!

Spa Coordinator Responsibilities

• Greeting and assisting guests
• Scheduling appointments and answering phones
• Checking guests in and out and ensuring the accuracy of all transactions
• Maintaining a beautiful spa, retail space, and reception area
• Membership, spa boutique, and product sales
• Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
• Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
• Willingness to work as a team player to proactively support the spa’s needs
• Attention to detail in all aspects of spa coordinators responsibilities

Spa Coordinator Requirements:

• Minimum high school diploma.
• Self motivated
• Reliable, punctual, passionate and goal-driven
• Professional, team player
• Drug/alcohol free
• Articulate speaker with an ability to multitask
• Combined education and previous customer service / administrative and retail experience is strongly desired

Job Type: Part or Full-Time positions available. Flexibility is a plus.

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Spavia Day Spa