Spavia At The Collection is seeking a passionate Spa Manager to lead their luxury day spa in Cumming, GA. This role involves team management, sales goal setting, reporting, leadership, maintaining cleanliness, community relations, and ensuring exceptional guest satisfaction. The ideal candidate will have a minimum of 2 years of managerial experience, strong sales skills, and a passion for the spa and guest service industry, contributing to a family-oriented culture with growth opportunities.

Must Have

• Minimum 2 years of managerial experience
• Experience in hospitality management
• Proven sales experience
• Ability to recruit, hire, and train new candidates
• Manage team schedules and requests
• Set and drive team to reach sales quotas (retail, membership, gift cards)
• Provide weekly sales, payroll, and EOM reports
• Motivate and train team to educate guests about treatments and products
• Ensure exceptional guest experience and satisfaction
• Maintain cleanliness and stock of treatment rooms and storage areas
• Ensure state regulations are followed
• Manage inventory and supplies monthly
• Support marketing efforts (email, in-house, social media)
• Community outreach and relations (local schools, job fairs, internships)
• Availability for weekend and holiday support
• Strong time management and organizational skills
• Computer proficient
• Professional, reliable, and drug/alcohol free

Good to Have

• Spa experience

Perks & Benefits

• Annual salary of $45k-$50k
• Additional bonuses based on business growth (retail, membership, gift cards, ratings)
• W2 employee status
• Liability insurance
• Vacation pay
• Discount on products and treatments
• Friends and family discounts
• Family culture with compassion, integrity, and team approach
• Advancement opportunities in leadership
• Multiple avenues for increased pay and bonus potential

Spa Manager Job – Cumming, GA

Spavia At The Collection

Why You'll Love This Job

Spavia At The Collection is seeking someone with a passion for the spa industry and is interested in growth with our fast-growing company. We are an independently owned and operated luxury day spa located in Cumming, GA. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and team can relax, recenter, and renew. Visit our website to learn more https://careers.spaviadayspa.com/

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Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guest can enjoy a full range of massage treatment, skincare treatments, body treatments and beauty treatments.

Pay and Benefits for Spa Managers

• $45k-$50k Annually
• Additional bonuses based on business growth in retail, membership, gift cards, and ratings.
• annual bonus range: $96K-$120K
• W2 employee
• Liability insurance
• Vacation pay
• Discount on products and treatments, along with friends and family discounts

Why join the Spavia family

• Family culture with compassion, integrity and team approach
• Our teammates are fun and our biggest asset
• Our membership program creates relationships, connecting people and communities together in many rewarding ways
• Advancement opportunities in leadership with the fast growing spa in the world - multiple avenues for increased pay and bonus potential
• Our guests and members love us, the atmosphere and affordability allows them to return again and again

Spa Manager Responsibilities include but not limited to:

• Team management: recruit, interview, hire and train new candidates, with assistance of Spa Director or owner. Manage team of 10-18 specialists: manage the team schedules, requests off, and maximizing weekly schedules.
• Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards
• Reporting: provide weekly sales, payroll reports bi-weekly and EOM numbers. Set and adjust monthly goals to reach annual business goals.
• Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
• Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked. Ensure state regulations are followed and up to date.
• Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
• Customer Service ensuring guest satisfaction is the highest in the industry
• Inventory and supply management monthly
• Marketing support with email campaigns, in house and social media
• Community outreach
• Weekend and holiday support is expected since this is a customer facing industry that thrives on weekend and holiday availability for our guests

Spa Manager Job Requirements:

• Managerial experience; 2 year minimum
• Spa experience preferred
• Manager Hospitaility experience (examples: resorts, Ritz Carlton, St. Regis, etc.)
• Sales experience
• Goal driven
• Reliable, punctual, passionate and goal-driven
• Professional, and drug/alcohol free
• Time management and organization skills
• Computer proficient
• A passion for working with people
• Can-do attitude and high energy
• A team player with a passion for the spa and guest service industry