Account Development Representative

7 Minutes ago • 0.5-2 Years • Sales

Job Summary

Job Description

The Account Development Representative at Postman will uncover business needs for Strategic & Enterprise Accounts, building a pipeline for the sales organization. This role involves collaborating with marketing, sales enablement, and management to create campaigns and prospect, ultimately leading to handoff for Sales. The ADR is responsible for creating a superior customer/prospect experience, setting the stage for future product sales for Postman.
Must have:
  • Work with cross-functional teams to identify and generate new business opportunities.
  • Meet or exceed strategic goals by engaging with qualified leads.
  • Qualify opportunities by understanding business challenges and educating on product value.
  • Conduct detailed research to identify key contacts and account information.
  • Identify and target strategic new prospects for territory growth.
  • Engage with prospects identified through marketing efforts.
  • Use customer challenges to prescribe relevant campaigns and drive engagement.
  • Develop superior customer service relationships with prospects.
  • Self-audit activity for accuracy and improvement.
  • Proactively learn Postman’s product, competitive products, and market knowledge.
  • Update lead status and all prospect interaction in CRM daily.
  • Become an expert with sales enablement tools and sales prospecting platforms.
  • 6 months to 2 years of experience in business development, sales, or related field.
  • Possess energy and creativity to work in a fast-paced sales environment.
  • Proficient with standard productivity tools.
  • Live in Boston, MA, San Francisco Bay Area, or Austin, TX and willing to go into the office 1-2 times per week.
Good to have:
  • Experience with lead qualification at all levels within organizations, including developers, managers, directors, VPs, and executives.
Perks:
  • Pay-on-performance philosophy
  • Flexible schedule
  • Fun, collaborative team
  • Comprehensive benefits
  • Full medical coverage
  • Flexible PTO
  • Wellness reimbursement
  • Monthly lunch stipend
  • Wellness programs
  • Frequent team-building events
  • Donation-matching program
  • Inclusive culture

Job Details

Who Are We?

Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity:

The Account Development Representative will have the responsibility of uncovering business needs for Strategic & Enterprise Accounts to build a pipeline for the sales organization. The ADR will collaborate with marketing, sales enablement, & management to create campaigns & prospect to develop to the point of handoff for Sales. An implicit responsibility of the ADR is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Postman.

What You’ll Do:

  • Work with the Account Development Manager & cross functional teams to create strategic targets to identify & generate new & expansion business opportunities
  • Meet or exceed strategic goals & committed targets by engaging with qualified leads & enabling the next step in the sales cycle
  • With consultative engagement you will qualify opportunities by understanding business challenges while also educating them on the value of our product
  • Complete detailed research within targeted accounts to identify key contacts & critical account information
  • Identify & target strategic new prospects that would accelerate territory growth
  • Select & engage with prospects that are identified through marketing efforts
  • Become an expert in sales prospecting platforms & tools
  • Use identified customer challenges to prescribe relevant campaigns & events to drive engagement
  • Develop superior customer service relationships with prospects.
  • Self audit activity to ensure accuracy & to enable improvement
  • Proactively learn Postman’s product, competitive products, & market knowledge via website, online webinars, & other marketing information.
  • Update lead status & all prospect interaction in CRM application daily
  • Become an expert with sales enablement tools

About You:

  • 6 months to 2 years of experience in business development, sales or related field. Experience with lead qualification at all levels within organizations – developers, managers, directors, VPs, executives is a plus.
  • Energy and Creativity - ability to work in a high energy, fast‐paced sales environment. You think out-of-the-box and wow people with your interesting angles and quality work.
  • Proficient with standard productivity tools.
  • Lives in Boston, MA, San Francisco Bay Area, or Austin, TX and willing to go into the office 1-2 times per week.

The reasonably estimated OTE for this role is $75,000 to $95,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

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