Account Manager - Cybersecurity Sales

1 Month ago • 5-7 Years • Cyber Security

Job Summary

Job Description

As an Account Manager, also known as a Client Manager (CM), you will be responsible for selling Optiv's security services and technology solutions to a select few strategic accounts within the Carolinas Enterprise Region. Your role involves owning and coordinating all aspects of the sales cycle within your assigned accounts and leading a cross-functional team to develop and implement a multi-year strategic account management plan. You will focus on enhancing client satisfaction by understanding their business, technology, and security goals, and reviewing progress quarterly with clients and Optiv leadership to ensure objectives are met. You will also build trusted relationships with client executives, create strategic account plans, grow sales pipelines, manage forecasts accurately, and effectively communicate Optiv's value proposition.
Must have:
  • 5-7 years of experience in product/services sales, ideally in cybersecurity.
  • Proven ability to build and execute territory/account expansion plans exceeding quotas.
  • Experience engaging cross-functional resources (sales, pre-sales, support).
  • Demonstrated ability to build productive relationships with key executives.
  • Effective presentation, verbal, and written communication skills.
  • Negotiation experience.
  • History of exceeding plans and expectations.
Good to have:
  • Selling Optiv security services and technology solutions.
  • Owning and coordinating sales cycles.
  • Leading cross-functional teams for account management.
  • Building strategic account management plans.
  • Engaging clients to enhance satisfaction.
  • Communicating value proposition of security services/technologies.
  • Building relationships with technology partners for lead generation.
  • Mediating communications between clients, partners, and Optiv teams.
  • Maintaining internal communications with Optiv team members.
Perks:
  • Commitment to Diversity, Equality, and Inclusion through Employee Resource Groups.
  • Work/life balance.
  • Professional training resources.
  • Creative problem-solving opportunities for unique, complex projects.
  • Volunteer Opportunities through "Optiv Chips In".
  • Ability and technology for productive remote/home work (where applicable).

Job Details

As an Account Manager, a.k.a. Client Manager (CM) you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts (typically less than 20) within the Carolinas Enterprise Region. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts.  Members of this cross-functional team will typically include a Solutions Architect, Client Operations Specialist and services practices personnel as appropriate for your accounts.

You'll also engage clients with a heightened focus on ever-enhancing client satisfaction. This will include meeting with your top clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals.  You'll review these goals, expectations and progress with your top clients quarterly, engaging Optiv leadership and resources as necessary to ensure you and Optiv are on track to achieve or exceed these client-defined goals. 

How you'll make an impact

  • Build trusted, effective and productive relationships with client executives within assigned accounts.

  • Lead creation of multi-year strategic account management plans, for top accounts, based upon identified client business, technology and cybersecurity goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.

  • Build a large sales pipeline, ideally 4 times assigned targets, within assigned accounts and achieve/exceed assigned gross margin target.

  • Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.

  • Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others.

  • Effectively communicate Optiv’s value proposition as it relates to security services and technologies expertise and capabilities.

  • Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.

  • Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical, sales, client operations, etc.) within each assigned account.

  • Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.

What we're looking for

  • Experience in product or services based sales typically gained over 5-7 years in a technology company, ideally cybersecurity.

  • Proven ability to build and execute territory and account prospecting and expansion plans with a track record of exceeding assigned quotas.

  • Experience engaging cross-functional resources such as sales, pre-sales technical support, and other support personnel in an effective fashion.

  • Demonstrated ability to build productive business relationships with key executives and sponsors within assigned accounts.

  • Effective presentation, verbal and written communication skills.

  • Negotiation experience.

  • History of demonstrated achievement exceeding plan and expectations.

#LI-CH1

What you can expect from Optiv

  • A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
  • Work/life balance
  • Professional training resources
  • Creative problem-solving and the ability to tackle unique, complex projects
  • Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities.  For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

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About The Company

We work alongside clients to manage cyber risk and equip them with perspectives and programs to accelerate business progress. Our real-world experience, deep vertical expertise and diverse teams enable us to face any challenge with confidence. We put you at the center of our unmatched ecosystem of people, products, partners and programs to design and implement agile solutions. Our adaptive approach continually assesses risk in the context of cyber and broader objectives to secure today's business and fortify it for the future.

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