Associate Product Manager, Global Payroll

About the role

The product team owns Rippling’s product direction, defining what to build in order to solve customer problems in a way that allows them to succeed and for our business to thrive. We do this by distilling insights from user research, product-generated data, competitive analysis, and a deep market understanding. These insights allow us to prioritize the features we work on, which we define end to end with our design and engineering counterparts, to create our roadmap. As the features on this roadmap get developed, we partner with various teams to ensure they are ready to sell, service, and support them. We iterate on these features using data and customer feedback to make sure that they fulfill and surpass the goals we had when we decided to build them.

As an APM for Global Payroll, you will execute the expansion of our global payroll footprint by enhancing usability and delivering features that ensure seamless customer experiences across a variety of payroll models. You will gather, prioritize, and execute on country-specific requirements to enable end-to-end payroll servicing in new regions. You’ll partner cross-functionally with teams in design, engineering, legal, compliance, business development, and customer support to launch new payroll markets. You will also work alongside sales, implementation, enablement, and support teams to ensure successful launches and continuous improvements post-launch - ultimately building the most efficient and compliant payroll system in each country.

What you'll do

• Execute the end-to-end roadmap for a set of new payroll market launches.
• Understand in detail the legal, compliance, operational, and regulatory requirements related to an employee’s life cycle and benefits in each country.
• Conduct market research and customer analysis to understand what will need to be built and how to prioritize it for each country.
• Do whatever it takes to make your countries and team successful, no matter how big or small the issue may be.
• Define product requirements and create detailed specifications, user stories, and wireframes to guide development.
• Participate in agile software development processes and work with the engineering team to ensure the product is delivered on time and within budget.
• Collaborate with cross-functional teams, including engineering, design, operations, legal, and compliance, to ensure successful product development and launch.
• Communicate with key stakeholders, including customers, sales, marketing, and customer support, to gather feedback and ensure that the product meets their needs.
• Oversee the testing and quality assurance of the payroll product, including conducting user acceptance testing.

Qualifications

• 2-4 years of Product Management experience
• Self-starter with a bias toward action
• Ability to thrive in a fast-paced environment
• Possess a deep sense of ownership and responsibility and understand that the buck stops with you.
• Endless curiosity and a love of the nitty-gritty details
• Relentlessly focused on customers’ needs
• Deep analytical, prioritization, and problem-solving skills
• Strong alignment with our core values: We Run Hard, We Push the Limits of Possible, and Never Not My Problem