Associate Release Manager

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of extraordinary games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, problem solvers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, 2K PGA, Battleborn, BioShock, Borderlands, The Quarry, The Darkness, Mafia, Sid Meier’s Civilization, Marvel’s Midnight Suns, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have the determination to work at 2K, we encourage you to apply!

Location: Las Vegas, NV (Onsite) 

Role Overview

To handle the 1st Party relationships on the assigned platform, and support Release Managers on assigned projects. Reports to assigned Release Manager.

Responsibilities

• Partner with 1st Party Partnerships regarding relationship management for assigned first party
• Supports Release Manager in owning release management process for specific products
• Develops subject matter expertise on assigned platform for Release Management Team
• Drive conversations with assigned first party on urgent deadlines and emergencies
• Train team members on 2K submissions practices, processes, and procedures along with the intricacies of the assigned portal.
• Learn and be internal SME for all processes / procedures attached to submissions
• Support improvement of submissions practices, processes, and procedures
• Stay abreast of all requirement changes and communicate to internal teams
• Creates Confluence pages regarding assigned first party
• Create and handle help tickets primarily via the First Party Portals
• Support release process for assigned products with support from Release Manager
• Works closely with PD and Release Manager to review and develop an operational SKU plan
• Coordinate with QA / PD about status of upcoming Submissions
• Complete Code Submissions in First Party Portals
• Lead team scrubs for Metadata Entry
• Complete test uploads for Nintendo, Sony and Microsoft
• Support Release Managers supervise project status via Release Checklist
• Work with 1st PP to show more access to each other’s work streams and pinpoints areas for improvement
• Uphold and promote the 2K Values

Knowledge and Skills

• Ability to create and configure game, bundles and production to storefront portals
• Previous experience setting up and releasing content on Sony and Microsoft platforms
• Excellent communication skills, both oral and written, internally & externally
• Knowledge of bug database systems, QA process, test plan creation, and bug writing process
• Minimum of 2 years of work involved with Release Management
• Hardworking, reliable, punctual, flexibility to work unsociable hours depending on deadlines
• Knowledge of MS Office suite
• Technically proficient with PCs, gaming consoles, and related hardware
• Ability to liaise with 1st Party in a very thoughtful manner
• Ability to liaise with other departments

Basic Qualifications

• Bachelors or Associates degree preferred, High School diploma or equivalent minimum
• Excellent organization and time management skill with the ability to handle multiple projects and deadlines simultaneously, and the flexibility to support an environment where details can change quickly.
• Well-developed interpersonal, communication skills, and management skills.
• Reliable with the ability to work in a team environment.
• Attention to detail and positive personality to champion excellent working relationships 

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their crucial job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. 

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