Brand Representative, Columbia

undefined ago • All levels • $34,652.8 PA - $34,652.8 PA

Job Summary

Job Description

The Brand Representative is an engaged individual focused on providing exceptional customer service by anticipating and responding to needs. They are outgoing, stylish, and helpful, maintaining an approachable and warm demeanor. Responsibilities include initiating genuine conversations, prioritizing customers, and demonstrating confident social behaviors to drive sales. Key duties involve customer experience, store presentation, communication, asset protection, policy adherence, and training. The role requires adaptability, attention to detail, multi-tasking, and a strong work ethic.
Must have:
  • Provide great customer service by anticipating and responding to customer needs.
  • Ensure keen awareness of the store environment, remaining approachable and warm.
  • Initiate conversations and connect with customers genuinely and articulately.
  • Prioritize the customer in all interactions.
  • Demonstrate relatable, confident, and social behaviors on the sales floor.
  • Translate behaviors into closing sales.
  • Manage customer experience.
  • Maintain store presentation and sales floor standards.
  • Ensure effective communication.
  • Handle asset protection and shrink prevention.
  • Adhere to policies and procedures.
  • Participate in training and development.
Perks:
  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

Job Details

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

  • Customer Experience
  • Store Presentation and Sales Floor
  • Communication
  • Asset Protection and Shrink
  • Policies and Procedures
  • Training and Development

What it Takes

  • Adaptability / Flexibility
  • Applied Learning
  • Attention to Detail
  • Multi-Tasking
  • Work Ethic

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

The starting rate for this position is $16.66 per hour (i.e., the recruiting pay range for this position is $16.66 - $16.66 per hour). The starting rate and range may be modified in the future.

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