Business Analyst - Team Lead

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the role:

We are seeking a Business Intelligence and Analytics professional for the Paytm team. The core responsibility will be to optimize, evangelize, and demonstrate the value and impact of analytics for informed business decision making by developing and deploying analytical solutions and providing data-driven insights to business stakeholders. Identify opportunities for process improvements. Provide data-driven insights to support business decisions. Implement solutions that increase efficiency and productivity.

Key Responsibilities:

1. Build and maintain analytical reports and dashboards to provide a deep view of the performance of the business.

2. Enable test and learn for understanding user behavior and targeting growth opportunities.

3. Understanding the broad range of Paytm data resources, and knowing the right ones to use for the analytical problems at hand

4. Evangelizing data-driven decision making within the team and to business & product owners.

5. Identifying data needs and driving data quality improvement projects.

6. Preparing reports for the management, stating trends, patterns, and predictions using relevant data.

7. Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.

8. Preparing reports for the management, stating trends, patterns, and predictions using relevant data.

9. Supporting the data warehouse in identifying and revising reporting requirements.

10. Set up robust automated dashboards to drive performance management.

11. Derive business insights from data with a focus on driving business-level metrics.

Superpowers/ Skills that will help you succeed in this role

• Minimum 3-4 years of work experience in a business intelligence and analytics role in financial services, e-commerce, consulting, or technology domain.
• Proficient in SQL and Excel, and deep expertise in building scalable business reporting solutions
• Problem solving - Assess what data is required to prove hypotheses and derive actionable insights.
• Past experience in optimizing business strategy, product, or process using data & analytics.
• Working knowledge of Dashboard visualization and CLM tools.
• Ability to execute cross-functional initiatives
• Demonstrated ability to partner with business owners to understand product requirements directly.
• Effective spoken and written communication to senior audiences, including strong data presentation and visualization skills.
• Detail-oriented, with an aptitude for solving unstructured problems

Education Qualifications:

Bachelor’s degree or higher in engineering, statistics, mathematics, economics, business, or a similar quantitative field. A master’s in these fields is preferred.

Why join us:

A collaborative output-driven program that brings cohesiveness across businesses through technology. Improve the average revenue per user by increasing the cross-sell opportunities. A solid 360 feedback from your peer teams on your support of their goals. Respect is earned, not demanded, from your peers and manager.

Compensation:

If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!