This role provides a balanced mix of Custom Commerce Support (40%), Product Operations & Distribution Support (40%), and Coda Internal Support (20%).
The specialist will handle customer and partner inquiries for Custom Commerce flows, ensuring timely resolution and a high standard of service. In parallel, the role supports Product Operations and Distribution processes such as partner coordination, content updates, and distribution flow monitoring. Additionally, the specialist contributes to internal Coda support, ensuring cross-functional alignment and smooth execution of operational tasks.
Strong coordination, communication, and problem-solving skills are critical for success in this role, along with a proactive approach to stakeholder engagement and issue management.