Clinical Adoption Leader

Job Description

Clinical Adoption Leader

The Clinical Adoption Leader is responsible to develop and deploy a Service Delivery Strategy increasing customer NPS and quality and decreasing lead time. The leader will achieve operational excellence, efficiency, availability, Serviceability, quality and develop long-term plans to support business expectations by building a strong global delivery program. The primary goal will be to ensure the timely and efficient delivery of high-quality software solutions that meet the unique needs and regulatory requirements of hospitals and healthcare organizations.

Your role:

• Develops and drives software delivery strategy, aligned with Business Unit Strategic Plan, creating high customer satisfaction.
• Drives software operational excellence, delivery & service profitability, and continuous improvement throughout the O2C processes in the business unit.
• Collaborate with stakeholders, including hospital administrators, healthcare professionals, and IT teams, to understand their requirements and translate them into effective software solutions
• Plan, coordinate, and prioritize software development projects, ensuring that resources are allocated appropriately and that project timelines are met.
• Develops long term planning that supports business expectations on margin including reducing/eliminating physical intervention, automating entitlement management & clean install base w/ digital updates.
• Responsible for SW monetization roadmap for business unit
• Responsible for quality and lowering costs, including strategies for license & entitlement management, monetizing software & software features, selling services based on software usage
• Support the overall business strategy creation and operational execution of Service Delivery business across BU
• Responsible for License and deployment models
• Governs the use of reference architecture in the domain.

You're the right fit if:

• 10+ years of progressive experience within Software Engineering/ DevOps, including experience in delivery leadership
• Experience in business model innovation and install base management
• 10+ years of Customer Relationship Management
• 8+ years of experience with cloud-based technologies, data integration, and interoperability in healthcare environments is a plus.
• 10+ years of Healthcare industry experience preferred
• Healthcare delivery experience highly desirable.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a Field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay ranges for this position are:

• $173,138 to $277,020 (AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV)
• $182,250 to $291,600 (AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY)
• $191,363 to $306,180 (AK, DE, MD, NY, RI, or WA)
• $204,120 to $326,592 (CA, CT, DC, MA, or NJ)

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.