Commercial Teammate Polish Speaking

2 Minutes ago • 5 Years + • ~ $39,520 PA

Job Summary

Job Description

eBay is a global ecommerce leader empowering millions of buyers and sellers worldwide, committed to reinventing the future of ecommerce for enthusiasts. The company values customer focus, authenticity, and bold ideas, fostering an inclusive environment. The Merchant Service Operations (MSO) team partners with customers to remove barriers, build loyalty, understand seller needs, and drive profitability on the eBay marketplace.
Must have:
  • Interact with European Central Markets’ top sellers via email providing a one-stop shop, premium service experience.
  • Provide expert guidance to help sellers drive higher sales while ensuring unique service to buyers.
  • Organize and resolve member issues with thorough research and consistent follow-up.
  • Communicate effectively within a team to collaboratively solve seller challenges and improve outcomes.
  • Apply critical thinking to identify solutions and coach members, enhancing their eBay experience.
  • Prioritize customer needs, using system tools to track progress and champion customer satisfaction.
  • A focused self-starter, driven, motivated, can-do mind set.
  • Experienced in dealing with passionate customers, great at solving problems and flexible in your approach.
  • Highly efficient in time management with a meticulous and thorough work ethic, capable of working autonomously while valuing teamwork.
  • Experienced with eBay and comfortable speaking to any customer issue.
  • Fluent in written and verbal English & Polish.
  • Experienced in high level customer service / Sales support or up-selling (5yrs plus is preferred).
Good to have:
  • Spanish and/or Dutch language skills
Perks:
  • 6% on-target Yearly Bonus Plan
  • 5% Language Differential
  • 25 days Holidays
  • Educational Assistance
  • Healthcare Plan & Life Assurance
  • Pension Plan
  • Discounted Canteen
  • Free on-site Gym
  • Sabbatical every 5 years

Job Details

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

Merchant Service Operations (MSO) is dedicated to partnering with our customers to remove barriers and create loyalty to the eBay marketplace through working to understand the needs of seller businesses, taking ownership, and driving seller profitability.

What you will accomplish:

  • Will interact with European Central Markets’ top sellers via email providing a one-stop shop, premium service experience.
  • Provide expert guidance to help our sellers drive higher sales while also ensuring they offer a unique service to our buyers.
  • Organize and resolve member issues with thorough research and consistent follow-up.
  • Communicate effectively within a team to collaboratively solve seller challenges and improve outcomes.
  • Apply critical thinking to identify solutions and coach members, enhancing their eBay experience.
  • Prioritize customer needs, using system tools to track progress and champion customer satisfaction every day.

What you will bring:

  • A focused self-starter, driven, motivated, can-do mind set.
  • Experienced in dealing with passionate customers, great at solving problems and flexible in your approach.
  • Highly efficient in time management with a meticulous and thorough work ethic, capable of working autonomously while valuing teamwork.
  • Experienced with eBay and comfortable speaking to any customer issue.
  • Fluent in written and verbal English & Polish. Spanish and/or Dutch is a plus.
  • Experienced in high level customer service / Sales support or up-selling (5yrs plus is preferred)

eBay Benefits

  • €39,520
  • 6% on-target Yearly Bonus Plan
  • 5% Language Differential
  • 25 days Holidays
  • Educational Assistance
  • Healthcare Plan & Life Assurance
  • Pension Plan
  • Discounted Canteen
  • Free on-site Gym
  • Sabbatical every 5 years…. plus lots more!

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About The Company

We Empower People and Create Economic OpportunityeBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

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