Community Manager

8 Minutes ago • All levels

Job Summary

Job Description

Binance is seeking a Community Manager to manage and organize online and offline communities and meet-ups across the MENA region, with a focus on North African markets. The role involves engaging with the community on social media, creating content, assisting with Binance Angels recruitment, promoting the brand, and providing customer service. The manager will also moderate social media platforms, interact with the community to increase engagement, and share user feedback with relevant teams.
Must have:
  • Manage and organize online and offline Binance communities and meet-ups across the MENA region
  • Engage with the community on various social media channels and create content
  • Assist with Binance Angels recruitment and relationship management
  • Promote the Binance brand and provide excellent customer service
  • Create, translate, and proofread community-related content for Arabic, English & French speaking markets
  • Explore new community-friendly platforms to expand local user base and awareness
  • Assist in moderating regional Binance social media platforms and chat groups
  • Share market and user feedback with relevant functional teams
  • Be a Crypto & Binance enthusiast with experience using Binance’s products & services
  • Possess a strong understanding of cryptocurrency/blockchain-related terminologies/trends
  • Have relevant experience creating and curating content for social media platforms
  • Be familiar with social media platforms such as Twitter, Facebook, Instagram, Tiktok, Youtube, Telegram, and Discord
  • Have experience establishing KPIs, delivering, reporting, and empowering others to achieve targets
  • Possess proven community or event management experience with strong ownership and emotional intelligence
  • Have experience in launching community initiatives
  • Be fluent in English & Arabic
Good to have:
  • Fluency in French
Perks:
  • Opportunity to shape the future with a leading blockchain ecosystem
  • Collaborate with world-class talent in a user-centric global organization
  • Tackle unique, fast-paced projects with autonomy in an innovative environment
  • Opportunities for career growth and continuous learning
  • Competitive salary and company benefits
  • Work-from-home arrangement

Job Details

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

  • Manage and organise online and offline Binance communities and meet-ups across the MENA region with a focus on our North African markets.
  • Engage with our community on various social media channels and create content aimed to build and maintain relationships.
  • Assist with Binance Angels recruitment and relationship management.
  • Promote the Binance brand and provide excellent customer service to community members.
  • Create, translate, and proofread community-related content for Binance, focusing on Arabic, English & French speaking markets.
  • Explore new community-friendly platforms to facilitate the expansion of the local user base and awareness.
  • Assist on moderating the regional Binance social media platforms and chat groups and interact with the community to increase positive engagement.
  • Share market and user feedback and user suggestions with relevant functional teams.

Requirements

  • Crypto & Binance enthusiast with experience using Binance’s products & services (Spot, Margin, Futures, P2P, Binance NFT etc.)
  • Strong understanding of cryptocurrency/blockchain-related terminologies/trends and a strong interest in crypto culture (Blockchain, Wallets, DeFi, Web3, NFT etc.).
  • Relevant experience creating and curating content for our social media platforms.
  • Familiarity with social media platforms such as Twitter, Facebook, Instagram, Tiktok, Youtube, Telegram, and Discord to engage with our community and build/maintain relationships.
  • Experience establishing KPIs, delivering, reporting, and empowering others to achieve targets. Execution oriented mindset - with the humility, drive, and scrappiness to get it done.
  • Proven community or event management experience with strong ownership and emotional intelligence.
  • Experience in launching community initiatives (e.g., building an online forum, starting an ambassador program, creating an event series, and writing an email newsletter).
  • Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible.
  • Fluency in English & Arabic is a must. Fluency in French will be beneficial for the role.

Why Binance

• Shape the future with the world’s leading blockchain ecosystem

• Collaborate with world-class talent in a user-centric global organization with a flat structure

• Tackle unique, fast-paced projects with autonomy in an innovative environment

• Thrive in a results-driven workplace with opportunities for career growth and continuous learning

• Competitive salary and company benefits

• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our **Candidate Privacy Notice_

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About The Company

Binance is the world’s leading blockchain ecosystem and cryptocurrency infrastructure provider with a product suite that includes the world's largest digital asset exchange and much more.


Trusted by over 200 millions of users worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more.


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