Content Analyst

Position Summary

A Content Analyst is responsible for maintenance of database administration and sourcing of the Financial Markets exchange and contributed data. Support colleagues and own contributor relationship between the company and the local exchange, contributor, or data supplier for day-to-day operations. Responsible for ensuring that relevant data is maintained and delivered in an accurate and timely manner.

Role Responsibilities & Key Accountabilities:

• Validate the accuracy of data received from various sources. Ensure that this information is stored in LSEG databases and is accurately reflected on products.

• Ensure the quality and time-efficient production of financial information for LSEG products

• Supervise and research market events to anticipate changes.

• Assist the team and senior colleagues in performing quality checks and measures to maintain high-quality content.

• Proactively research and identify corporate actions events (or) ways to improve coverage of the same.

• Provide outstanding customer service 

• To plan and fulfill data enhancements and quality improvement project activities

• To provide Root Cause Analysis for Data Corrected Cases and identify robust solutions.

• Provide support in identifying and developing new measurements where a need or requirement exists.

• Processes data in an accurate and timely manner using the knowledge of the tools and financial markets

• ​Uses the approved sources to identify the data, convert / make valuable contributions to the data, or use the data as is defined in the collection policy

• Communicates and works with internal and external teams as required to support the accurate sourcing and collection of data

• Adheres to the quality metrics and prioritises activities to support business and customer requirements

• Supports specific projects assigned and meets or exceeds the KPIs defined

• Suggests process improvement ideas to improve efficiency and enhance customer experience.

COMPETENCIES

• University education or equivalent experience pre-requisite

• English is mandatory, Korean or Japanese is preferable due to the customer base thish role will support

• Proficiency in English (CET-6) and Chinese

• Knowledge or experience of financial markets or accounting principles a distinct advantage

CORE SKILLS

• Willingness to take absolute responsibility for work tasks

• Ability to prioritize tasks and ability to perform under pressure

• Ability to work both independently and as part of a team

• Self motivated even when attending to routine task

• Innovative and analytical towards processes and working environment

• Adherence to company best practices and standards

• Strong team spirit and interpersonal skills

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.