Customer Project Manager

2 Weeks ago • 5 Years + • $98,000 PA - $157,000 PA

Job Summary

Job Description

As a Customer Project Manager, you will manage multiple patient monitoring system and/or therapeutic care implementations, ensuring stellar customer experiences. You'll coordinate diverse cross-functional teams and ensure site readiness. This field-based role involves up to 75% travel within the New York Metro area and New Jersey. You'll also advise on project plans, responsible for daily updates on project status and activities.
Must have:
  • 5+ years of Project Management experience
  • Experience in IT Integration within Healthcare
  • Bachelor’s Degree in relevant fields
  • Robust leadership and influence skills
Perks:
  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement

Job Details

Job Title

Customer Project Manager - NY Metro Area

Job Description

Serve the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum for the Philips Healthcare Patient Care and Monitoring Systems (MA&TC) business

Your role:

  • Your role as a Customer Project Manager will be to manage multiple patient monitoring system and/or therapeutic care implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration. You will ensure a stellar customer experiences guided by the statement of work.
  • Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact.
  • Ensure site readiness and adherence to project timelines. Advises on project plan and responsible for daily updates on project status and activities
  • This is a field-based position with travel up to 75% of the time in the New York Metro area and New Jersey.

You're the right fit if:

  • You’ve acquired 5+ years of experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare IT, Patient Monitoring.
  • You have a Bachelor’s Degree, or an equivalent combined experience/education in the areas of: Clinical or Computer Science, Information Technology, Project Management. Knowledge and experience in
  • You have robust leadership skills, paired with the ability to influence across all project resources/stakeholders. Excellent interpersonal and communication (verbal and written) skills
  • PMI certification obtainment is required within six months of employee’s start date in the CPM/CDM role.
  • Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to New York/New Jersey and travel up to 75% in the market.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a Field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Philips Transparency Details

The pay range for this position in NY and NJ is $98,000 to $157,000 annually.  The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

#LI-PHI

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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About The Company

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters.

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