Document Processor

7 Minutes ago • 1 Years + • Editorial

Job Summary

Job Description

Aledade is seeking a Document Processor to work on-site in Austin, Texas. This role involves sending, receiving, and distributing advanced care planning (ACP) documents for enrolled patients referred by independent primary care practices. The processor will ensure documents align with patient conversations, state requirements, and company policy, accurately completing, scanning, and distributing paperwork. Responsibilities also include navigating ACP workflows, troubleshooting equipment, and maintaining HIPAA compliance.
Must have:
  • Send, receive, and distribute ACP documentation in accordance with HIPAA guidelines
  • Verify the ACP documentation is aligned with the patients’ conversations, state requirements, and company policy
  • Ensure paperwork is accurately completed, scanned, and distributed while working on document problems of moderate/high scope
  • Navigate all areas of ACP workflows to decipher where patients are in the ACP process and verify these workflows are accurately completed
  • Troubleshoot issues with printer/scanner/postage meters/check mail daily
  • Extreme attention to detail across all areas of doc processing
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Strong communication skills, both written and verbal
  • Ability to work as a team member, as well as independently
  • Knowledge of HIPAA and appropriate storage of documents
  • Regular and predictable attendance
  • Ability to follow instructions and perform repetitive tasks
  • Ability to learn new software programs
  • High School Diploma
  • 1 year experience of relevant professional experience such as medical records, document scanning, or legal documentation
Good to have:
  • Associate degree
  • 2 years experience of relevant professional experience such as medical records, document scanning, or legal documentation
Perks:
  • Flexible work schedules and the ability to work remotely are available for many roles
  • Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
  • Robust time-off plan (21 days of PTO in your first year)
  • Two paid volunteer days and 11 paid holidays
  • 12 weeks paid parental leave for all new parents
  • Six weeks paid sabbatical after six years of service
  • Educational Assistant Program and Clinical Employee Reimbursement Program
  • 401(k) with up to 4% match
  • Stock options

Job Details

Essential Duties & Responsibilities:

  • Send, receive, and distribute ACP documentation in accordance with HIPAA guidelines
  • Verify the ACP documentation is aligned with the patients’ conversations, state requirements, and company policy
  • Ensure paperwork is accurately completed, scanned, and distributed while working on document problems of moderate/high scope in the doc process
  • Navigate all areas of ACP workflows to decipher where patients are in the ACP process and verify these workflows are accurately completed
  • Troubleshoot issues with printer/scanner/postage meters/check mail daily
  • Other duties as assigned

Required Skills and Abilities:

  • Extreme attention to detail across all areas of doc processing
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
  • Strong communication skills, both written and verbal
  • Ability to work as a team member, as well as independently
  • Knowledge of HIPAA and appropriate storage of documents
  • Regular and predictable attendance
  • Ability to follow instructions and perform repetitive tasks
  • Ability to learn new software programs

Required Education and Experience:

  • High School Diploma
  • 1 yr. experience of relevant professional experience such as medical records, document scanning, or legal documentation

Preferred Education and Experience:

  • Associate degree
  • 2 yrs. experience of relevant professional experience such as medical records, document scanning, or legal documentation

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • Occasionally lifts, carries, or otherwise moves items weighing up to 35 pounds
  • Position is on-site

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

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