Engineering Manager

Job Responsibilities:

• Team Leadership: Manage and mentor a cross-functional engineering team including backend, frontend, and QA engineers across multiple projects.
• Delivery Ownership: Own engineering timelines and ensure delivery of key product initiatives across enterprise platform builds, data aggregation, and analytics features from concept to deployment.
• Architecture Guidance: Collaborate with Lead Engineers to evaluate and evolve architecture for configurable, multi-tenant enterprise platforms and data pipelines.
• Cross-functional Collaboration: Partner with Product, UX, Data, and DevOps teams to define roadmaps, groom backlogs, and set release targets.
• Process Optimization: Champion Agile best practices (Scrum/Kanban), enforce SDLC discipline, and drive sprint planning, retrospectives, and engineering ceremonies.
• Performance Management: Conduct regular 1:1s, career coaching, and performance reviews to build a high-functioning, motivated team.
• Quality Assurance: Ensure robust engineering practices including code reviews, automated testing, accessibility compliance, and CI/CD hygiene.
• Customer Focus: Drive a culture of empathy for end users, ensuring our products and analytics platforms empower non-technical users while surfacing actionable data.

Basic Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 10+ years of software engineering experience, including 3+ years managing engineers and cross-functional teams.
• Proven experience leading delivery of large-scale CMS, booking, or multi-location SaaS platforms.
• Strong technical background in Java/Spring Boot and cloud-native development (AWS preferred).
• Familiarity with event-based architecture and data flow across pixel trackers, analytics services, and customer data platforms (CDPs).
• Track record of improving engineering velocity, process maturity, and team accountability.
• Experience managing globally distributed teams and navigating timezone collaboration.
• Strong communication and stakeholder management skills, particularly with non-technical stakeholders

Preferred Qualification:

• Experience in healthcare, retail, or multi-location industries with dynamic branding needs.
• Prior exposure to Salesforce integrations or content schema APIs.
• Familiarity with CI/CD tools (e.g., GitLab, Jenkins), observability platforms (e.g., SumoLogic), and IaC (e.g., Terraform, CloudFormation).
• Experience launching internal platform tooling for brand compliance, localization, or accessibility.
• Certification in Agile leadership or AWS (Solutions Architect, DevOps Engineer).