Engineering Manager II, Team

Bready\* to make a change?

We're looking for a passionate and experienced leader who thrives in a fast-paced, customer-centric environment. You'll be instrumental in defining technical strategy, fostering a culture of excellence, and ensuring the delivery of scalable, reliable, and innovative products that directly impact the success of our customers.

About this roll\* (Responsibilities):

• Lead, mentor, and grow a team of 4-8 software engineers, fostering a collaborative and inclusive environment where everyone can thrive.
• Drive the end-to-end delivery of software products and features, from planning and design to development, testing, and deployment, ensuring high quality and velocity.
• Collaborate closely with Product Management, Design, and other cross-functional stakeholders to define roadmaps, translate business goals into technical strategies, and prioritize initiatives.
• Provide technical guidance and oversight, participating in architectural discussions, and ensuring adherence to engineering best practices.
• Champion engineering excellence, advocating for robust testing, system performance, maintainability, and operational ownership of services.
• Identify and implement improvements in system architecture, development practices, and team workflows to enhance efficiency and effectiveness.
• Support the career development of your team members, providing regular feedback, coaching, and opportunities for growth.
• Actively participate in the hiring and onboarding of new engineering talent.
• Manage production issues and provide technical leadership for incident resolution as needed.

Do you have the right ingredients\*? (Requirements):

• 3+ years of proven experience leading and managing software engineering teams with a track record of shipping reliable, scalable applications in a SaaS environment.
• Strong technical background in event based distributed systems, cloud platforms, APIs, and SQL/NoSQL datastores.
• Ability to balance technical depth with strong execution, prioritizing effectively in a dynamic environment.
• Demonstrated ability to mentor and develop engineers at various career stages.
• Excellent communication, collaboration, and interpersonal skills, with the ability to influence stakeholders at all levels.
• A strong customer-centric mindset and a passion for building products that solve real-world problems.
• Experience applying AI to enhance software development processes and help deliver value faster to customers. This includes familiarity with tools for AI-powered code assistance (like intelligent code generation and error detection), automated testing, and smart documentation, with a keen interest in leveraging AI to streamline workflows.
• A track record of being in the forefront of envisioning, pitching, and leading teams in building AI-powered features into existing products or as new, impactful solutions for Toast's restaurant customers.