ESMB Account Executive - English Speaker UKI

1 Minute ago • All levels • Account Management

Job Summary

Job Description

Salesforce is seeking an ESMB Account Executive to engage with existing customers and new leads, selling the entire Salesforce Customer 360 platform. This role involves building trusted relationships, helping customers realize value, and developing new business opportunities through warm leads and whitespace prospecting. The successful candidate will lead a dedicated customer set, own the full sales cycle, and use solution selling expertise to create strategic, long-term partnerships. Responsibilities include strengthening client relationships, prioritizing industry events, and collaborating with internal teams.
Must have:
  • Lead a dedicated customer set in the ESMB space, responsible for the full sales cycle.
  • Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business.
  • Use solution selling expertise to respond efficiently to customer needs and identify business potential.
  • Strengthen client relationships through regular engagement and face-to-face meetings.
  • Prioritise and lead industry events and user groups to generate market interest.
  • Work in partnership with Business Developers, Pre-sales, and Marketers for all sales leads and opportunities.
  • Demonstrated success of quota carrying, technology solution-based direct sales experience.
  • Create territory and account plans to achieve sales objectives.
  • Uncover a prospect’s current processes, business challenges, and strategic goals.
  • Identify compelling value propositions that address customer needs.
  • Interact with customers in a clear, concise, and timely manner.
  • Continuously run toward results using the full capabilities of available resources and tools.
  • Align with the full capacities of the account team and partners to support the deal and customer success.
  • Fluent in English.
Good to have:
  • Excellent interpersonal and communications skills.
  • Sales Methodology education.
  • Ability to develop cases and service requirements, while crafting and leading strategic alliances.
  • Ability to thrive in a fast-paced environment.
  • Track record of consistently achieving or surpassing quota.
  • Experience will be evaluated based on alignment to the core competencies for the role.
Perks:
  • Well-being reimbursement.
  • Generous parental leave.
  • Adoption assistance.
  • Fertility benefits.

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

Our ESMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realise value from their Salesforce investments.

You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities :

  • Lead a dedicated customer set in the ESMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
  • Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
  • Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
  • Strengthen client relationships through regular engagement and face-to-face meetings
  • Prioritise and lead industry events and user groups to generate market interest.
  • Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.

Required Skills and Qualifications:

  • Demonstrated success of quota carrying, technology solution-based direct sales experience
  • Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.
  • Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
  • Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
  • Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).
  • Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
  • Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
  • Fluent in English

Preferred Skills and Qualifications:

  • Excellent interpersonal and communications skills.
  • Sales Methodology education.
  • Ability to develop cases and service requirements, while crafting and leading strategic alliances.
  • Ability to thrive in a fast-paced environment.
  • Track record of consistently achieving or surpassing quota.
  • Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

Benefits & Perks

Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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About The Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

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