Finance Specialist - Credit & Collections

Description

Position at Zones LLC.

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Finance Specialist - Credit & Collections - is responsible for developing and implementing cutting-edge AR solutions by minimizing the debt & improving the cashflow.

Typically, the role focuses on managing and maintaining the company's accounts receivable, ensuring timely collection of outstanding payments, and managing relationships with customers

What you’ll do as the Finance Specialist - Credit & Collections:

The Accounts Receivable Specialist is responsible for end-to-end management of the company’s invoicing, payment processing, collections, credit control, and reporting functions. This includes accurate invoice preparation and submission, proactive follow-up on overdue payments, timely payment application, and preparation of MIS reports to ensure healthy cash flow and minimal overdue receivables. The role requires strong internal coordination, effective customer communication, and strict adherence to accounting principles, company policies, and compliance standards. The ideal candidate will possess excellent communication skills, attention to detail, and a thorough understanding of accounts receivable processes to support the finance department in achieving its goals.

Key Responsibilities:

Invoice Management:

Generate and send accurate invoices to clients in a timely manner via emails /portals.

Ensure that invoices are aligned with customer contracts and purchase orders and agreed terms.

Payment Collection:

Monitor aging accounts and follow up on overdue invoice payments.

Contact customers via email, phone, or other communication channels to ensure timely payments.

Resolve any payment discrepancies or issues with clients in a professional manner.

Account Reconciliation:

Regularly reconcile customer accounts to ensure payment accuracy.

Investigate and resolve any discrepancies or outstanding issues with payments.

Reporting:

Prepare weekly/monthly AR reports, highlighting overdue accounts and payments collected.

Provide detailed reports to management on the status of AR and customer accounts.

Customer Relationship Management:

Maintain positive relationships with clients and act as the first point of contact for AR inquiries.

Work closely with the sales and customer service teams to resolve payment disputes or billing issues.

Credit Management:

Assess customer creditworthiness and ensure proper credit limits are set for existing as well as new customers.

Communicate with clients regarding credit terms and payment expectations.

Documentation and Compliance:

Ensure all AR transactions are accurately documented in the accounting system.

Adhere to accounting standards and legal regulations related to receivables management.

Collaboration:

Work closely with other departments such as sales, finance, and customer service to ensure smooth cash flow management.

Process Improvement:

Suggest and implement process improvements to enhance the efficiency of the AR process.

What you will bring to the team:

Bachelor’s degree in finance, Accounting, or a related field (MBA or similar qualifications are a plus).

5-8 years of experience in accounts receivable, finance, or accounting roles (preferably in a similar industry).

Strong knowledge of AR, credit management, and collection processes.

Hands-on experience with customer portals (e.g., Ariba, Coupa, Taulia).

Excellent communication, negotiation, and stakeholder management skills.

Proficiency in accounting software and MS Excel.

Strong analytical and problem-solving skills.

Detail-oriented with the ability to manage multiple tasks simultaneously.

Experience with ERP systems such as SAP, D365, MS Dynamics, Oracle.

Knowledge of GST (Goods and Services Tax) and Indian tax regulations related to invoicing and receivables.

Fluency in English.

Zones offers a comprehensive Benefits package.

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value, they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life.

At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.