ForgeRock Access Manager Quality Assurance (QA) Analyst

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a skilled ForgeRock Access Manager Quality Assurance (QA) Analyst with a minimum of 3 years of specialized experience in testing Access Management solutions. The ideal candidate will have a strong understanding of ForgeRock Access Manager's functionalities, including authentication, authorization, and federation protocols. Proficiency in Python programming and experience with pytest in an Object-Oriented Programming (OOP) context are essential.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Montreal is CAD $65k – CAD $75k/year & benefits (see below).

The Role

Responsibilities:

• Develop, execute, and maintain manual and automated test cases for ForgeRock Access Manager functionalities, including authentication, authorization, and federation protocols.
• Create and implement comprehensive test strategies and plans to ensure full coverage of Access Manager features and APIs.
• Design and maintain Python-based test scripts using pytest, emphasizing Object-Oriented Programming principles.
• Test and validate integration and operation of industry-standard protocols such as OAuth, OpenID Connect, SAML, LDAP, among others.
• Track, document, and prioritize bug reports using Jira, collaborating closely with development and product teams to facilitate timely resolution.
• Collaborate with cross-functional teams—developers, architects, product owners—to ensure quality throughout the software development lifecycle.
• Contribute to continuous improvement of testing processes and automation frameworks.

Requirements:

• Minimum of 3 years of QA experience, specifically in Access Management solutions.
• Strong understanding of ForgeRock Access Manager and its modules.
• Proven expertise in Python programming, particularly for test automation using pytest.
• Excellent grasp of Object-Oriented Programming concepts and design patterns.
• In-depth knowledge of authentication/authorization protocols: OAuth, OpenID Connect, SAML, LDAP, etc.
• Experience with integration testing, performance testing, and security testing related to Access Management.
• Familiarity with CI/CD pipelines and tools such as Jenkins is a plus.
• Strong analytical and troubleshooting skills with keen attention to detail.
• Effective communicator with the ability to work collaboratively across teams

Preferred, but not required:

• Hands-on experience with ForgeRock Access Manager deployment and management.
• Familiarity with other IAM solutions like Okta, Ping Identity, etc.
• Knowledge of API testing tools (e.g., Postman).
• Experience with version control systems (Git preferred).

We offer:

• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.