Global Senior Category Manager – Human Resources & Benefits

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Join Iron Mountain as our Senior Global Category Manager - HR and Benefits —a high-impact, high-visibility role where strategic procurement meets employee well-being on a global scale. This is your chance to own a critical spend category that directly supports talent retention, total rewards, and Iron Mountain’s global growth strategy.

If you're a procurement leader with a passion for strategy, influence, and operational excellence across borders and regulatory landscapes—this is the challenge you've been looking for.

The Senior Global Category Manager - HR and Benefits leads the end-to-end strategy, governance, and execution of the company’s employee benefits portfolio, globally. This individual is responsible for negotiating and managing relationships with benefits management firms, insurers, and service providers; defining and enforcing global benefits policies; and collaborating cross-functionally to align benefit offerings with business objectives, total-reward frameworks, and regulatory requirements. By setting clear guidelines, driving competitive sourcing events, and partnering with third-party administrators, the role ensures a consistent, compliant, and cost-optimized benefits program that supports talent attraction, retention, and employee well-being worldwide.

This is a high visibility and strategic position that requires deep procurement expertise, an ability to influence at all levels, and strong execution across multiple regions and regulatory environments. The role carries full category ownership and commercial accountability, requiring the deployment of global best practices in category planning, strategic sourcing, supplier segmentation, and performance management.

This position directly supports Iron Mountain’s (IRM) optimization of margin through its period of continued and accelerated growth. Ensuring we maintain the capability and flexibility to serve global clients while managing risk and delivering long-term value.

This role will have direct visibility to our SVP of Benefits and, then, to various stakeholders around the HR (and, where applicable, other) division(s).

**What we offer:**

• **Remote Flexibility anywhere in the US:** Work from where you thrive best, with the support of a connected, collaborative team.
• **Day-One Benefits:** Comprehensive medical, dental, vision, and more—starting your very first day.
• **Flexible Time Off:** Recharge when you need to with our flexible vacation policy that respects work-life balance.
• **A Culture That Values Your Voice:** Be part of a workplace where your ideas, experience, and perspective truly matter.
• **Global Reach, Local Impact:** Join a forward-thinking organization with 26,000+ colleagues across 60+ countries, united by a commitment to innovation and transformation.
• **Total Rewards Package:** Competitive base salary + bonus, plus benefits designed to support your career growth, financial security, and overall wellbeing.
• **Belonging & Growth:** Experience a culture of inclusion, where you're empowered to grow, lead, and make an impact.

**Key Responsibilities**

**Category Strategy & Execution**

• Develop and maintain a global category plan that aligns with enterprise goals and enables scalable, compliant, and cost-effective supply of services supporting Benefits and IRMs broader Human Resources portfolio.
• Benefits Strategy & Policy: develop, implement, and maintain a global benefits framework, ensuring alignment with total-reward objectives and local regulatory requirements. Regularly review and update policies to optimize cost, competitiveness, and employee value proposition.
• Define and implement sourcing levers such as demand management, aggregation, supplier consolidation, and contracting to impact the total cost of ownership of IRMs footprint and improve its operational performance.
• Monitor category market trends, commercial models, and regulatory developments to anticipate change and adjust strategies accordingly. Use technology and assist the Business in streamlining, where applicable.
• Partners with key leaders to assist in setting and executing the global benefits policy framework, continuously refining plan designs and eligibility criteria to support evolving organizational goals and workforce demographics.
• Partners with CHRO, CFO, and the Total Rewards leadership team to inform strategic decisions on benefit investments, balancing cost, competitiveness, and employee value. Influences HR Centers of Excellence, Compensation, Finance, and regional HR teams to integrate benefits initiatives into broader programs such as workforce mobility, diversity & inclusion, and wellness.
• Leverages industry benchmarking and vendor performance data to shape long-term sourcing strategies, negotiate multi-year agreements, and secure innovative offerings that reinforce the company’s employer brand

**Strategic Sourcing & Commercial Delivery**

• Lead and deliver complex sourcing events and negotiations, managing cross-functional project teams across geographies and disciplines.
• Structure and execute global framework agreements, MSAs, and outcome-based contracts that address service delivery, price, risk, and flexibility.
• Drive delivery of year-over-year savings targets, improved service levels, and incremental commercial benefits through rigorous cost control and continuous improvement.
• Support new supplier onboards and merger-related activity, as needed.

**Supplier Relationship & Performance Management**

• Be a trusted advisor and recognized expert in your area. Own executive relationships internally and externally with a lens on continuous improvement, ensuring alignment with business needs, performance expectations, and innovation goals.
• Assist in supplier performance management, where applicable, and focus on how supplier support and partnership can improve. Assist in QBRs, and performance interventions across regions, with a focus on issue resolution, KPI delivery, and service evolution.
• Support commercial collaboration and IRMs efforts to connect the procurement and ‘buy-from’ channel to the sales channel to improve our market position.

**Stakeholder Engagement & Influence**

• Serve as a point of accountability for global stakeholders across, HR, Talent Acquisition, Operations, Legal, Finance, Procurement, IT and Risk, as needed, and as the category requires.
• Partner with functional leads to define sourcing needs, align on delivery models, and ensure procurement strategies are embedded in operational planning.
• Insist on bringing fresh ideas to the dialogue and to help IRM think about ways that it can consistently improve and innovate.
• Present category strategies, sourcing outcomes, and risk positions to senior leadership, including CPO, CFO, CHRO and SVP, Total Rewards and Benefits and functional executives.

​**Risk, Compliance & Governance**

• Ensure all sourcing, contracting, and supplier activities meet internal policy and external regulatory requirements, including labour laws and data privacy regulations across multiple jurisdictions.
• Mitigate third-party risk through contractual safeguards, business continuity planning, and financial health monitoring.
• Embed governance frameworks that allow for transparent decision-making, auditability, and performance tracking across the procurement lifecycle.

**Team & Capability Leadership**

• Be a ‘connector’ and bridge various project resources, support partners, peers and others across multiple geographies to achieve preferred outcomes and best practices.
• Help IRM Global Procurement continue to build its ‘Brand’ within the company and act as an advocate for the function.
• Actively contribute, be a leader from within, reach out to associates to create a network and foster a sense of collaboration across the org. Be mentor to new and junior associates and seek opportunities to stretch.

**Performance Measures**

• Delivery of P&L-impacting savings across assigned categories. Consolidation of suppliers (tail spend) and demonstrated alignment to HR program level goals
• Execution of global sourcing initiatives to defined timelines and commercial objectives in close partnership with our HR business partners
• Adoption of global category standards and frameworks across regions
• Improvement in supplier performance metrics (e.g. fulfilment rate, quality, responsiveness)
• Stakeholder satisfaction and engagement with category strategy and procurement delivery
• Risk reduction, contract coverage, and compliance levels across supplier base

Experience and Skills

Essential

• 10+ years of global strategic sourcing experience, with direct ownership of high-value, complex services categories
• Demonstrable expertise in contingent workforce, MSP/VMS models, outsourced operations, or indirect services procurement
• Strong track record of leading global sourcing initiatives and delivering commercial outcomes across regions
• Advanced skills in supplier negotiation, contract structuring, and category planning
• Experience operating in regulated environments with exposure to legal, data privacy, and labour compliance requirements

Preferred

• Experience in information management, technology, or telecoms sectors
• Experience developing global supplier frameworks and governance models
• Knowledge of procurement systems, analytics tools, and performance dashboards
• MCIPS qualification or equivalent professional certification
• Experience leading cross-functional teams in a matrixed environment

Qualifications

• Bachelor’s degree in Procurement, Business, Supply Chain, or related field (required)
• Project management qualification (e.g. PRINCE2, PMP) beneficial

Decision Rights & Scope

• Category spend accountability: up to $50 million globally
• Approval authority: up to $100,000 per transaction in system
• Contract ownership and negotiation authority: up to $15 million per contract
• Management of matrix project teams across up to 12 countries
• Primary interface for strategic suppliers in category area

Category: Finance