Hybrid Development Representative

Now, more than ever, the Toast team is dedicated to supporting our customers. We're providing technology, resources, and a strong sense of community to help restaurants navigate these challenging times. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

As a Hybrid Development Representative (HDR), you will be responsible for generating quality sales opportunities for our Toast Account Executives. HDRs perform outreach to a mix of prospective restaurants, some of which have interacted with Toast in the past, while others have not, with the goal of getting in touch with restaurant owners to determine if they’d be a good fit to use Toast at their establishment. Daily outreach consists of warm and cold calls, emails, and social media touch points. 

After performing as an HDR to get a taste of a multitude of pipeline generation activities, we expect HDRs to specialize into one of our other xDR positions: Account Development Representative (ADRs), Sales Development Representative (SDRs), or Business Development Representative (BDRs). High performing ADRs, SDRs and BDRs have the opportunity to promote into closing roles and become Toast’s future Account Executives.

This role offers flexibility for remote or hybrid work, depending on your location. Talk to your recruiter to determine the options available to you.

About this roll* (Responsibilities): 

• Complete at least 100 outreach activities daily 
• Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging Toast’s all in one digital platform
• Schedule meetings for qualified prospects with the appropriate Account Executive
• Learn about and execute on different methods of outreach so you’ll be prepared to step directly into one of our dedicated xDR positions (ADR, BDR, SDR) 

Do you have the right ingredients*? (Requirements);

• Passion to establish a career in sales and a desire to work in a results-driven environment
• Strong work ethic and determination to succeed 
• Highly coachable and enjoys team collaboration
• Naturally curious and resourceful
• Excellent written and verbal communication skills
• High customer empathy and ability to handle objections
• Attention to detail and strong organization skills 

Special sauce* (Nonessential Skills/Nice to Haves):

• Previous Sales or Sales Internship experience 
• Collegiate Sales Competitors wanted! 
• Restaurant experience 
• Financial background 

Our spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

 *Bread puns encouraged but not required

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