Junior CDD Analyst

1 Month ago • All levels

Job Summary

Job Description

As a Junior Customer Due Diligence Analyst at Adyen, you will conduct regular KYC and Customer Due Diligence reviews on existing customers to ensure compliance with internal policies and external regulations. This involves managing case files, communicating with merchants regarding documentation, and providing risk-related insights to internal stakeholders. The role emphasizes structured tasks, documentation review, and independent work, with a focus on maintaining long-term regulatory health and assessing risk as businesses grow. The ideal candidate is detail-oriented, eager to learn about fintech regulation, and possesses strong communication skills. The role is an entry-level opportunity focused on existing customers, reviewing and monitoring their business information on an ongoing basis. You’ll help us ensure continued compliance through structured reviews—known as Customer Due Diligence (CDD) reviews—which evaluate legal entities, ownership structures, and any significant changes that may affect risk exposure.
Must have:
  • Detail-oriented with a keen interest in compliance.
  • Eager to learn about fintech regulation and monitoring businesses.
  • Enjoy structured tasks, documentation review, and independent work.
  • Understand effective communication for different audiences.
  • Comfortable asking direct questions and following up for data.
  • Thrive in a fast-paced environment, taking ownership.
Good to have:
  • Exposure to financial services, compliance, or operational roles.
  • Fluency in additional European languages.
  • Openness to occasional travel.

Job Details

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Junior Customer Due Diligence Analyst

Adyen is looking for an Customer Due Diligence Analyst to support our ongoing compliance with regulatory standards through Periodic Reviews. We refer to this process as Customer Risk Reviews. This is an entry-level opportunity, ideal for recent graduates or early-career professionals who are curious about financial regulation, compliance, and customer risk management.

Unlike roles focused on onboarding new merchants, this position concentrates on existing Adyen customers, reviewing and monitoring their business information on an ongoing basis. You’ll help us ensure continued compliance through structured reviews—known as Customer Due Diligence (CDD) reviews—which evaluate legal entities, ownership structures, and any significant changes that may affect risk exposure.

You’ll collaborate with cross-functional teams in Amsterdam and across the globe, work within well-defined workflows, and gain deep insight into regulatory best practices in the fintech space.

What you will do:

  • Conduct regular KYC and Customer Due Diligence reviews on existing customers, ensuring that their profiles remain compliant with internal policies and external regulations.
  • Work within structured, queue-based review processes, managing case files in an organized and timely way.
  • Manage merchant-facing communication via emails and online meetings related to ongoing due diligence, including requests for documentation or clarification—ensuring clear, professional, and efficient interactions.
  • Support internal stakeholders, including commercial teams, by providing risk-related insights that help balance compliance obligations with commercial considerations.
  • Provide input to improve workflows through automation, documentation, or internal tooling enhancements.


Who you are

  • You’re detail-oriented and methodical, with a keen interest in compliance, regulation, or financial crime prevention.
  • You’re eager to learn about fintech regulation and how businesses are monitored over time, beyond the initial onboarding stage.
  • You enjoy structured tasks, documentation review, and working independently with guidance from your team.
  • You understand that effective communication is not just about clarity–it’s about tailoring your message to your audience, whether that’s a merchant unfamiliar with regulatory terms or a senior commercial stakeholder managing a high-profile account. 
  • You’re comfortable asking direct questions, follow up for missing data, and explaining regulatory reasoning without losing sight of the business context.
  • You thrive in a fast-paced environment and take ownership of your work and deliverables.
  • You’re fluent in English (written and spoken); additional European languages are a plus.
  • Some exposure to financial services, compliance, or operational roles (via internships, coursework, or work experience) is beneficial, but not required.
  • You’re open to occasional travel.

Why is this Role Unique?

This role is different from merchant onboarding or front-line KYC roles: it's about maintaining long-term regulatory health and assessing risk as businesses grow and evolve. It’s ideal for candidates looking to build a foundation in compliance, anti-financial crime, or risk assessment– while also developing strong communications skills through regular interaction with both external merchants and internal stakeholders.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Madrid office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. We follow a hybrid working approach meaning that we expected you to work from the office 3 days a week.

 

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About The Company

Adyen is a technology company that provides a single platform to accept payments anywhere in the world through any sales channel. Driven by a vision to improve customer experience, streamline processes, and ultimately increase revenue, Adyen enables businesses to process payments across online, mobile, and Point-of-Sale (POS) with over 250 payment methods in 187 transaction currencies. Over 3,500 businesses use the Adyen payment platform, including Facebook, Airbnb, Spotify, Groupon, Evernote, Booking.com, Yelp, Vodafone, Mango, Abercrombie & Fitch, O’Neill, and KLM. Adyen is headquartered in Amsterdam, with offices in San Francisco, São Paulo, Singapore, London, Paris, Berlin, Stockholm, Madrid, and Boston.


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