Junior Sales Engineer

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Position Overview

We seek a detail-oriented, entry-level individual to assist with various reporting and administrative tasks within the Sales Engineering team. In this role, you will help with third-party data feeds and provide backup support for our EmployeeTrack program. This is an excellent opportunity for someone to develop their skills in a dynamic, collaborative environment.

Key Responsibilities

• Assist with enabling, disabling, and configuring new third-party data feeds.
• Troubleshoot and escalate any issues related to third-party data feeds, providing timely solutions.
• Provide general support to third-party data feed providers, ensuring timely and accurate responses.
• Support compliance officers using our EmployeeTrack program, offering assistance and resolving issues as needed.
• Become a subject matter expert on third-party data feeds and our EmployeeTrack program.
• Contribute to creating and improving internal documentation for data fees and EmployeeTrack program processes.
• Manage relationships with clients, third-party data feed providers, and internal stakeholders.
• Take on ad hoc responsibilities from ongoing and operational initiatives within the Sales Engineering team.

Qualifications

• Fluency in English
• Flexible work schedule
• Proficiency in Microsoft applications (Excel, Outlook)
• Ability to learn new software
• Ability to work independently and effectively as part of a team while handling multiple tasks and responsibilities simultaneously
• Strong task management and organizational skills
• Excellent written and verbal communication skills. Able to adapt accordingly to varying audience knowledge levels
• Detail-oriented
• Strong problem-solving skills

Company Benefits & Perks: 

• Competitive salary package.
• Performance-based annual bonus (cash and stocks).
• Hybrid working model (3 days office/week).
• Group Medical & Life Insurance.
• Modern offices with free amenities & fully stocked cafeterias.
• Monthly food card & company-paid snacks.
• Hardship/shift allowance with company-provided pickup & drop facility*
• Attractive employee referral bonus.
• Frequent company-sponsored team-building events and outings.

* Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.