License Key Analyst
Job Summary
Job Description
As a License Key Analyst, you will manage ION's license key function, ensuring timely delivery of solutions to customers. Your responsibilities include managing license key queries with a 24-hour response time, daily license key management, preparing pricing simulations and financial analysis, drafting commercial proposals, and interacting with customers and senior management. You will also analyze contractual terms, assist in developing scalable commercial processes, and aid in integrating newly acquired companies. This role requires strong analytical, critical thinking, and communication skills, proficiency in Microsoft Office (Excel, PowerPoint), and the ability to work under pressure in a fast-paced, dynamic environment. A degree in any field and over 2 years of experience are preferred.
Must have:
- Manage license key queries (24-hour response)
- Daily license key management
- Customer pricing simulations
- Draft commercial proposals
- Analyze contractual terms
- Develop commercial processes
- Integrate acquired companies
- Commercially astute
- Critical thinking skills
- Attention to detail
- Analytical skills
- Self-motivated
- Work under pressure
- Intellectually curious
- Multi-tasking ability
- Good communication skills
- Process orientated
- MS Office (Excel, PowerPoint)
Good to have:
- B2B / SaaS Sales experience
- Salesforce knowledge
7 skills required
Job Details
The Role:
You will be part of the team that manages ION’s license key function, which is crucial in delivering ION solutions to our customers. As a member of the team, you will work internally with key stakeholders (sales, commercial, legal) to ensure correct and timely delivery of the license key, as well as helping to manage customer relationships through addressing and responding to customer queries.
Key Responsibilities:
- License key query management, ensuring a min response time of 24 hours
- Daily license key management
- Preparation of customer pricing simulations and financial analysis
- Drafting and reviewing commercial proposals for customers
- Dealing directly with customers and senior company management
- Analysis of contractual terms in respect of internal and external queries
- Assisting with the development of scalable commercial processes
- Assisting with the integration of newly acquired companies
- Other Ad hoc work as required
Required Skills, Experience and Qualifications:
- Commercially astute
- Strong critical thinking skills
- Attention to detail
- Strong analytical skills
- Self-motivated and hard-working individual who is goal orientated
- Demonstrated ability to work under pressure and to deadlines
- Intellectually curious
- Ability to multi-task and adapt to a rapidly changing environment
- Good interpersonal and communication (verbal and written) skills
- Process orientated
- Strong knowledge of Microsoft Office, particularly Excel and PowerPoint
- Good to have – B2B / SaaS Sales experience, and Salesforce knowledge
- 1.1 or 2.1 degree in any field
- 2+ years in experience in a fast-paced environment
About us
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
•Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
•Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.
At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.
Learn more at iongroup.com.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
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About The Company
We’re visionary innovators who are delivering mission-critical trading and workflow automation software to financial institutions, corporations, central banks, and governments. By combining our passion for automation with a strategic view on the industries we serve, we design solutions that improve decision-making, simplify complex processes, and empower people. Simply put, we help our customers do more, faster and better than before. We believe our investments in research and development are shaping the future of automation and enabling our customers to transform their business. And we embrace the power of community, working with each other and with our customers to succeed through a positive culture of continuous improvement.
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