Litigation Paralegal

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.

We are hiring our first Litigation Paralegal to join the Employment and Litigation team in Toast’s Legal department, reporting to the Assistant General Counsel, Employment & Litigation. The Litigation Paralegal will be an important member of the Litigation team, with primary daily responsibility for managing Toast’s responses to subpoenas and requests for information, maintaining our litigation docket and reporting, coordinating and leading critical projects within the Legal department, and providing experienced case management and support for disputes of all stages across all areas of Toast’s growing business. The Litigation Paralegal will work cross-functionally within the Legal team and across the business to develop deep knowledge of Toast and our products and services, and will be entrusted to operate with a high degree of independence to provide practical, effective legal support on a wide variety of legal issues.

This is a hybrid role based in our Boston office, with an expectation that the successful candidate will work from the office two days a week.

About this roll\* (Responsibilities)

• Primary responsibility to manage and coordinate all aspects of responses to a significant volume of subpoenas and information requests
• Maintain Toast’s litigation dockets and associated reporting
• Manage complex legal projects involving internal and external stakeholders, ensuring timely execution, clear communication, and successful outcomes
• Build strong relationships with other members of the Toast Legal team and business stakeholders, becoming a trusted partner to teammates and internal clients
• Work closely with inside and outside counsel to support litigation matters at all sizes and stages, and coordinate internal efforts to support Toast’s litigation strategy and response
• Issue litigation holds and manage all aspects of discovery
• Manage document collection and review, coordinating discovery in ongoing litigation matters
• Proactively develop processes to improve efficiency and effectiveness of Toast’s Litigation team
• Handle a high volume of complex work, balancing competing priorities and deadlines and keeping stakeholders informed about important developments

Do you have the right ingredients\*? (Requirements)

• A Bachelor’s degree
• 10+ years of litigation paralegal experience, preferable with a mix of law firm and in-house experience
• A demonstrated history of managing large-scale discovery and fact development projects for material litigation, investigations, and other legal matters
• Significant experience with all aspects of the discovery process and third-party subpoena management
• Experience with all stages of litigation and dispute management
• Strong communication skills with a variety of audiences
• Expert organizational and project management skills
• Ability to work with independence, manage competing priorities effectively, and meet deadlines.
• Team player with a passion for collaboration, and the ability to inspire trust and confidence with a wide range of stakeholders at all levels in a diverse and inclusive environment.

Special Sauce\* (Nice to Haves)

• Paralegal certification or degree
• Legal operations experience
• Background in fintech, technology, and/or software industries
• Experience with litigation in international jurisdictions
• Experience working independently in a hybrid work environment

Our Spread\* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range

$102,000—$163,000 USD

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Bready\* for a change?

Apply now

Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers. These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments. Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process. Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site. If you think you've been scammed, reference this site for more info.