Logistics Coordinator

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Job Description: Duties and responsibilities

• Order Fulfillment:

Responsible for the sourcing and shipping NCR Spare parts inventory on Premium Freight shipment orders for the Europe region.

To ensure incoming part requests submitted by the FSC (Field Service Contact Centre) are accepted, parts sourced and delivered in a timely manner or within expected delivery targets.

• Stock returns:

To ensure the return of Good and Defective stock to NCR Central Parts Depot.

Arrange for Return parts collections from Customer Site locations and manage completion of these jobs with regular follow-up with the Logistics service provider.

• Email / Phone Co-ordination between the Field operations team and Supplier (Courier/Transportations team) on any Logistics Delivery and Fulfillment exceptions/failures. Responding to email quires/requests on Parts delivery, exceptions/failures, and escalations.
• Data Reporting:

Analyze daily Premium Freight spend and ordering Data for Trends.

Sending out accurate Parts ordering volume and Spend data reports to management and agreed Stakeholders on a Daily/Weekly and Monthly basis.

• Logging Logistics Shipment failures on the Escalation Portal to review with management.

• To produce and update accurately, Daily Courier Failure Reports and escalate to relevant Management.
• Following the above exceptions/failures by Supplier team, coming up with contingencies to fulfill failed orders within set cost and time guidelines.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”