Major & Strategic Account Executive - Hospital Software Solution Sales

2 Hours ago • 5 Years + • Account Management • $95,560 PA - $133,750 PA

Job Summary

Job Description

Wolters Kluwer Health's Clinical Decision Support and Provider Solutions (CDSP) is seeking an experienced Major & Strategic Account Executive to drive growth in their healthcare provider marketplace across the US. This remote position requires connecting with C-suite executives and key decision-makers within large hospital and health systems. The role focuses on business growth and expansion within named accounts using a value-driven, relationship-based solution sales model. Responsibilities include identifying opportunities, building relationships, developing proposals, conducting product demos, managing deals through closure, and retaining/expanding customer accounts through regular reviews, contract renewals, and marketing collaboration.
Must have:
  • 5+ years B2B Healthcare sales experience
  • Ability to present to C-suite
  • Excellent account management skills
  • Demonstrate complex product value
  • Over-achieve targets
  • Territory Business Plan execution
  • Salesforce proficiency
Good to have:
  • HIT or Software/SaaS sales experience
  • Proven collaborative sales approach

Job Details

***This is a remote position covering the New England territory***

Our solutions make a difference – and so do our people

Clinical Decision Support and Provider Solutions (CDSP) – a market-leading, mission-driven business unit of the global Wolters Kluwer Health entity – is seeking an experienced Major & Strategic Account Executive to continue driving growth in their healthcare provider marketplace across the US.  If you have a passion for improving care for patients around the world, a drive to succeed and exceed quota, and are interested in working for a global market leader; we encourage you to learn more about this role. 

Why join Wolters Kluwer?

Wolters Kluwer Health's Clinical Decision Support and Provider Solutions (CDSP) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider that meets the critical needs of more than a million doctors, nurses, and pharmacists every day as they work on the front lines of clinical care. Our talented team of physician editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that help clinicians provide optimal care for their patients by measurably improving health care outcomes. 

Our industry-leading solutions include UpToDate and a suite of clinical drug information offerings. UpToDate is trusted by over one million clinicians in more than 170 countries to help them make evidence-based, on-the-spot decisions regarding treatment of their patients.   Impacting more than 13 million lives a day, our solutions help save time, reduce medication errors, and enhance patient outcomes for thousands of hospitals and health systems, top-grossing retail pharmacies, health insurance payers, and tens of thousands of individual clinicians worldwide.

Position Overview 

As a Major & Strategic Account Executive for CDSP, you’ll connect directly with members of the C-suite and other key decision-makers within large hospital and health systems.  You will be accountable for business growth and driving expansion within named accounts.  Using a value-driven, relationship-based solution sales model centered on highlighting tangible value for our clients, you will secure new business by partnering with multiple Sales teams on the following:

  • Identifying target opportunities, building relationships with stakeholders and key decision makers, and determining opportunity accountability & responsibilities by role for active selling phase 
  • Developing a customized product solution proposal, and conducting product demos
  • Coordinating with each Sales team for timely contract creation, terms and conditions development, quoting, and modifications
  • Closely managing the deal through closure and keeping management informed of any risks or delays
  • Retaining customers, and creating cross-sell/up-sell opportunities in the named customer base, including:
    • Conducting regular account review meetings and reviewing account utilization management reporting to provide recommendations
    • Overseeing contract renewals
    • Collaborating with Marketing in account communications planning and marketing campaigns
    • Other duties as assigned by Manager

Job Qualifications

Education

  • Bachelor’s degree or equivalent relevant work experience is required; MBA preferred

Minimum Experience

  • 5 or more years B2B Healthcare sales experience in a comparable sales role
  • Demonstrated ability to build relationships with and present to C -Suite level and other key decision makers
  • Excellent account management skills and ability to manage external and internal business priorities
  • Ability to demonstrate and communicate value of sophisticated and complex products/technologies
  • Highly motivated, with proven ability to over-achieve individual and team-based targets
  • Ability to construct, present and execute a Territory Business Plan
  • Proficiency with Salesforce.com or other comparable CRM application

Preferred Experience:

  • Prior HIT or Software/SaaS sales experience within a Healthcare environment
  • Proven track record of team-based, collaborative sales approach to advance opportunities in in territory

Other knowledge, skills, abilities or certifications:  

  • Excellent analytical, listening and presentation skills
  • Effective time management and prioritization skills
  • Excellent administrative/organizational skills and process-orientation 
  • Exceptional verbal and written communication

Travel Requirements

  • 25-50% within territory

#LI - Remote

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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About The Company

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.  

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

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