Manager, Enterprise Product GTM

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

You own go-to-market development and execution for products within the Enterprise Payments & PSP platform powering PayPal’s largest merchants. In this role, you are responsible for driving key programs, content and expertise that deliver differentiated value to merchant customers and reinforce PayPal’s partnership in their overall success. Our goal is to ensure that the value our customers receive far exceeds their expectations and our platform is central to their strategy and business success. You work closely with key cross-functional stakeholders including Product, Sales, Revenue Ops, Sales Enablement and Marketing, helping them understand our enterprise segment trajectory and take a customer-back approach to drive revenue, adoption and growth among our largest and most strategic customers.

Job Description:

Essential Responsibilities:

• Lead cross-functional teams with design, engineering, and marketing counterparts to deliver product initiatives
• Own and manage product roadmaps, prioritization, and discussions with stakeholders
• Identify and quantify new opportunities based on market trends, customer needs, and research
• Develop go-to-market strategies, including positioning, messaging, and value propositions for key products
• Collaborate with teams to ensure consistent messaging and alignment across customer touchpoints
• Coordinate product launches and marketing plans with Product, Sales, and Marketing teams
• Advocate for customer needs and insights to guide product development and marketing strategies
• Monitor competitors and industry trends to refine positioning and messaging
• Measure the success of go-to-market initiatives and their impact on product adoption and revenue
• Ensure legally approved messaging and guidance is developed and maintained across channels

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

Experience & Expertise:

• 5-7+ years of go-to-market, product marketing or strategy experience in B2B, e-commerce and/or payments spaces (cards, digital wallets or alternative payments preferred).
• Familiarity with enterprise commerce environments and payment flows (e.g. e-commerce, card-not-present, value-added services).
• Experience coordinating cross-functional teams and supporting GTM planning cycles.
• Demonstrated ability to drive product launches and GTM execution across key programs, tactics and content development.
• Strong understanding of customer lifecycle, product and commercialization phases, and sales and marketing motions.
• Business and technical expertise to articulate product value and capabilities internally and externally.

Leadership & Collaboration:

• Proven ability to collaborate with multiple teams in a matrixed environment and influence without authority.
• Strong organizational skills and attention to detail, with experience managing projects or workstreams independently.
• Experience presenting insights and plans to internal stakeholders, cross-functional teams and leaders.

Analytical & Strategic Thinking

• Data-informed mindset with the ability to distill complex inputs into clear strategic direction.
• Comfort working with qualitative and quantitative market research.

Communication & Execution

• Excellent written and verbal communication skills, including content development and storytelling.
• Ability to work under pressure, manage ambiguity, maintain focus on high-impact deliverables and chart a path forward independently.
• Detail oriented, with attention to nuances in executing large scale projects with lots of moving pieces.
• Action oriented with ability to execute, problem-solve to streamline processes and build to scale.
• Keen listener with recognition that success is rooted in understanding.
• Strong communicator who takes his/her/their job seriously but does not take himself/herself/their self too seriously.

Self-Starter & Growth Mindset

• Comfortable taking initiative, learning fast and navigating complexity.
• Intellectual curiosity and willingness to learn all facets of your product area and process.
• Enthusiastic about improving processes, documentation and operational rigor.
• Passionate about delivering a great customer experience, product and customer value and contributing to a team goal.

Additional Requirements:

• Willingness, ability and desire to periodically travel

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com

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The US national annual pay range for this role is $100,500 to $173,250

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us

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For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

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Who We Are:

Click Here

to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com

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Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community

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We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.