Manager, Marketing Operations

About LILT

AI is changing how the world communicates — and LILT is leading that transformation.

We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.

At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.

Marketing at LILT

Marketing at LILT is our strategic growth engine. We’re responsible for telling LILT’s story - what makes us different from other translation options in the market. We tell that story to the world with effective demand generation programs, and partner with the Sales organization to bring new customers into the LILT ecosystem. Marketing is shaping how people understand LILT’s brand, product, and the category we’re building.

We’re expert storytellers who work across the entire funnel, from awareness to conversion to expansion. In addition to Sales, we partner closely with Product and Customer Success to drive pipeline, accelerate adoption, and position LILT as the market leader in enterprise AI translation.

We’re building a world-class team and we’re looking for ambitious, curious marketers who want to grow fast, work with seasoned operators, and help shape the future of AI and language.

Whether it’s crafting compelling narratives, launching new capabilities, running high-impact campaigns, or engaging our community, we move fast, think big, and care deeply about quality.

If you’re excited about AI, language, and building a category-defining company, you’ll thrive here.

This is not a 9-5 job and LILT is not a lifestyle company. It's a place to work if you want to have a real impact, learn a ton, working hands-on building content, campaigns, and programs you can be proud of.

Where You’ll Work

This role is based in our San Francisco office, where we’re building a team of top talent to lead us through our next phase of growth.

We work in a hybrid model, with team members in the office 3 days per week to collaborate, brainstorm, and build together. You’ll get the energy and creativity of in-person work, combined with the flexibility to focus from home when needed.

What You’ll Do

This high-impact, hands-on role is responsible for owning and scaling our marketing operations function. You will play a critical role in optimizing our marketing technology stack, streamlining our lead-to-opportunity process, and helping to maintain day-to-day department operations. Working closely with GTM (go-to-market) Leadership across Sales Development, Marketing, and various Operations and Systems functions to drive process optimization and overall efficiency. You’ll recommend, build and run cross-functional projects and process improvements that directly impact our operational efficiency and top-line growth of all revenue lines. You’ll contribute to the strategy and execution of full-funnel marketing programs that drive predictable, scalable pipeline.

Key Responsibilities:

• Full-funnel ownership. Design and optimize the entire lead funnel — from top-of-funnel acquisition through MQL to SQL handoff — driving higher conversion and increased velocity.
• Leverage HubSpot. Architect scalable campaigns, lead scoring, nurture flows, AI orchestration, and attribution models using HubSpot as the backbone of the demand engine.
• Salesforce Lead-to-Opp. Partner closely with RevOps to take ownership of the workflow from a new lead entering the system, through the various lead stages, and converting to an opportunity.
• Lead/Contact Data Integrity. Work with internal tools and external vendors to maintain a high quality database of contacts across our target industries and personas.
• Partner with Sales. Align tightly with revenue leadership to define pipeline goals, campaign targeting, SLAs, and lead management workflows.
• Fuel growth. Partner closely with the demand gen team to drive multi-channel campaigns across email marketing, webinars, paid media, SEO, events, outbound motions, and ABM to meet ambitious growth targets.
• Use data to scale. Build a data-driven culture. Forecast, measure, and communicate program results, continuously optimizing for ROI and CAC efficiency.
• Collaborate cross-functionally. Work across demand gen, product marketing, SDRs, and sales ops, to build cohesive, conversion-optimized campaigns.
• Department operations. Help with department-level planning for things like managing campaign budget, team meetings and activities, and annual planning.

Skills and Experience:

• 3-5 years in B2B SaaS or AI/ML marketing operations
• Smart, curious, and hard-working
• Deep experience with HubSpot (certifications a plus). You can build and scale marketing automation workflows, lead scoring models, and funnel reporting frameworks
• Experience building Salesforce reporting and using those reports to optimize campaign performance over time
• Obsessed with the metrics that matter: MQLs, pipeline, bookings, funnel conversion, velocity, CAC, and ROI
• Ability to build relationships and work cross functionally
• Natural collaborator and communicator — comfortable presenting to executives, boards, and cross-functional stakeholders

Benefits

• Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays
• Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability
• Paid parental leave is provided after 6 months
• Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle

Our Story

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born.

LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI.

With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning.

Our Tech

What sets our platform apart:

• Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent
• Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing
• 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation
• Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review

LILT in the News

• Featured in The Software Report’s Top 100 Software Companies!
• LILT makes it onto the Inc. 5000 List.
• LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry.
• Check out all our news on our website.