Position Overview

We are seeking an Engineering Manager to join the Developer Relations team within our Developer Ecosystem Organization. In this role, you will lead global Developer Relations team focused on CI/CD, Observability, and Cloud Computing support, as well as onboarding to CloudOS, Autodesk’s enterprise Cloud Development Platform, and regionalization efforts. The ideal candidate will possess a deep understanding and hands-on experience in building modern CI/CD pipelines and Cloud deployments. They will also excel in building relationships and providing onboarding support to our growing team of product engineers. Knowledge of modern engineering best practices and industry trends is essential. You should be comfortable in an agile environment and skilled at building highly effective teams. Most importantly, you can inspire a team to achieve great things.

*This role is fully remote and open to candidates anywhere in Canada.*

Responsibilities

• Manage high-performance technical support engineering teams, fostering their growth and inspiring innovation and operational excellence
• Drive the design and implementation of tools and applications for an automated support system
• Collaborate in technical and architectural discussions, provide direction, and drive decision-making
• Regularly communicate and collaborate with various functions, including engineers, architects, product owners, and product managers
• Proactively remove roadblocks to your team’s progress and empower your team to release quality software frequently and confidently
• Build an open, trusting, operationally mature culture, mentor team members, and provide your team with the tools and motivation to thrive
• Ensure internal development teams using our platform are supported through standard methodologies, documentation, and productivity tools
• Navigate escalations and act as a bridge between different engineering teams

Minimum Qualifications

• 7–12 years of experience managing and growing high-performing engineering teams with a focus on CI/CD pipelines, Cloud deployment, and DevOps, with strong developer advocacy experience
• Primary skills: CI/CD, AWS, Containerization, Terraform
• Secondary skills: Observability, Programming
• Cloud Infrastructure (AWS, Database Management, and Networking), Kubernetes, and API Management using GCP Apigee
• BS or MS in Computer Science or a related technical field
• Proven track record of building high-performing engineering teams with diverse skill sets and attracting top talent
• Demonstrated experience collaborating with cross-functional partners to drive and influence product and technical strategy
• Ability to drive high technical standards, accounting for performance, reliability, and scalability
• Experience in working with distributed teams
• Demonstrated experience in adapting and improving engineering best practices (e.g., test-driven development, continuous delivery, scrum practices, automation, maintainable and testable code, etc.)
• Excellent interpersonal skills; you can explain complex technical issues in a way that is understandable to a broad audience