Manager/ Staff Analyst Backlog Planning & Order Fulfilment
Job Summary
Job Description
Enphase Energy is a rapidly growing energy systems company seeking a Manager/Staff Analyst for Backlog Planning & Order Fulfilment in Bangalore. This role is responsible for leading end-to-end order fulfillment, including revenue from various channels and warranty operations, to support the company's long-term sustainability and growth. The position involves collaboration with internal teams such as sales operations, supply chain, logistics, IT, customer service, and digital business units, as well as customers when necessary. Key responsibilities include facilitating decision-making, providing performance reports, developing backlog planning capabilities, overseeing training programs, evaluating KPIs, and contingency planning for critical requirements.
Must have:
- BE/BTech, MBA/PGDM/MTech from Tier 1 institution
- 12-15 years experience in operations/supply chain
- Proficiency in MS Excel
- Strong analytical and problem-solving skills
- Excellent communication skills
Good to have:
- Experience in Oracle or other ERP systems
6 skills required
Job Details
 and Scope (About the Job)
This position is responsible for leading end to end Order fulfilment including revenue through traditional channel, online stores, customer upgrade programs and the warranty operations to support Enphase vision, mission and strategies for long term sustainability and growth, while working with internal teams like sales operations, supply planning, logistics, IT, Customer Service, Digital business unit & the customer, when required.
Key Responsibilities and Outcomes (What the Person needs to accomplish in the role ?)
Facilitate key decision making by engaging cross functional leadership to drive end to end order fulfilment.
Provide periodic reports on order processing, seasonality, and trends as an aid to the Sales Ops process
Provide strong, timely financial and business analytics for decisions by partners and organizational stakeholders
Developing futuristic backlog planning or order management capabilities partnering with sales operations, digital business units, customer service, logistics, supply planning & IT.
Developing, overseeing, and implementing training programs for the team & build capabilities for multidimensional capability expansion to resolve business problems & improve efficiency and responsiveness.
Evaluate key performance indicators, provide ongoing reports, and recommend business plan updates
Contingency planning to support critical customer requirements and factory exigencies.
Qualifications: Education, Competencies (Knowledge, Skills & Behaviour) and Experience
Minimum Qualifications
BE/BTech, MBA/PGDM/MTech from the Tier 1 institution with 12-15 years of experience in operations or supply chain management.
Experience in working in office suite (proficiency with MS Excel)
Preferred Qualifications
Proven ability to think independently and handle multiple priorities through to completion, while leading different teams.
Service orientation along with compliance mindset.
Ability to work with cross functional teams to deliver the products to customers as per agreed SLAs/MSAs.
Ability to work in multi-cultural & geographically diverse teams with proven organizational skills.
Flexible to work in different time zones & able to work under pressure.
Excellent written and oral communication skills, able to communicate at all level.
Strong analytical and problem-solving skills
Strong knowledge of Oracle or other ERP systems would be an added advantage.
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