Job Description
Tesla is seeking a Mobile Service Technician in Roermond, Netherlands. This role involves servicing, repairing, and improving Tesla vehicles at customer locations. The technician will use specialized Tesla software and tools, ensuring high-quality repairs and excellent customer service. Collaboration with colleagues and ongoing training on Tesla technology are key aspects of the position. Responsibilities include performing repairs, educating customers, managing parts, and maintaining schedules. The ideal candidate has automotive service experience, relevant certifications, strong communication skills in English and Dutch, and a valid driver's license.
Must Have:
- Professional vehicle service and repair experience
- Relevant certifications for vehicle repairs in the Netherlands
- Fluent English and Dutch communication skills
- Valid driver's license (minimum 2 years)
- Ability to work in shifts, including weekends
Perks:
- Competitive compensation and benefits package
- Tesla shares
- Ongoing training and development
- Opportunity to work with innovative technology
What to ExpectWhat You’ll DoWhat You’ll Bring
We are looking for a talented Automotive Technician (Mechanic) for Tesla's Mobile Service in Roermond.
Our Mobile Service Technicians are unique in the industry, driving in custom fit cars to customer locations to address their needs, ensuring best in class service.
At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Mobile Service Technician you will help ensure an equally innovative service to our customers.
We offer:
- A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
- An opportunity to utilize varying models of our fleet for daily operations and repairs.
- The chance to work with innovative technology, advanced tools and software.
- Ongoing training and development to help you grow your skills and career.
- A competitive compensation and benefits package including Tesla shares.
- Service, repair and improve: Working with Tesla specific software and drive out to customers to service their vehicles. This is an independent position
- Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
- Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience.
- Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
- Support end to end mobile service process as needed by the business to be able to perform their core duties, with activities like parts management, scheduling, etc.
- Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.
- Technically experienced: You have professional experience performing vehicle service and repairs working within automotive or similar industries.
- Technically qualified: You have relevant certification to perform vehicle repairs in The Netherlands.
- A good communicator: You speak and write English and Dutch well and know how to get your point across clearly and respectfully
- Safe to drive: We require you to hold a full driver’s license held for a minimum of two years
- Flexible: You may work in shifts to support your team, which may include weekends. You are willing to travel to various sites and detail cars, when needed
- Eligible: you have the right to work in The Netherlands.
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