Operations Reliability Engineer
3 Months ago • All levels • $143,100 PA - $264,200 PA
Software Development & Engineering
Job Description
Operations Reliability Engineers guide development and operations teams in creating reliable designs for new technology components, modules, and products. They identify high-risk failure modes early in the design lifecycle and leverage engineering knowledge to mitigate them before production ramp. Responsibilities include collaborating with reliability engineering teams for operational readiness, facilitating problem resolution by driving cross-functional focus on reliability issues, partnering with Failure Analysis engineers for root cause identification, and acting as a gatekeeper for reliability risk during product ramp and production. They also lead Ongoing Reliability Testing (ORT) to scale validated prototype designs, partner with sustaining and AppleCare teams to enhance reliability experience, incorporate lessons learned into future designs, invent new testing methods for efficiency and detection, and investigate the use of big data and machine learning for reliability testing and early warning systems. Willingness and ability to travel internally up to 20% is required.
Must Have:
- Guide development and operations teams on reliable designs
- Identify high-risk failure modes early
- Mitigate risks before production ramp
- Lead operational readiness activities
- Facilitate problem resolution for reliability issues
- Identify true root cause of failures
- Act as gatekeeper for reliability risk
- Make data-driven recommendations for reliability excursions
- Lead Ongoing Reliability Testing (ORT)
- Scale validated prototype designs into production
- Identify areas for reliability enhancement
- Drive improvements for factory detection
- Improve Ongoing Reliability Tests
- Incorporate lessons learned into future designs
- Invent new testing methods
- Utilize big data and machine learning for testing
- Create new early warning systems
- Willingness to travel internally up to 20%
Operations Reliability Engineers are responsible for guiding development and operations teams toward generating reliable designs for Apple's new technology components, modules, and overall products. We achieve this objective by identifying high risk failure modes early in the design life cycle and by using our engineering knowledge to help find the best path towards mitigation before ramp. - Collaborate with the Apple module and system reliability engineering teams to lead the operational readiness activities to allow smooth ramp from validated prototypes to full scale production. - Facilitate problem resolution by driving cross functional focus on identified reliability issues and partnering with Failure Analysis engineers to assure true root cause is identified and addressed through validated corrective actions. - Become the gatekeeper of reliability risk during product ramp and full production, making data driven recommendations on how to effectively address reliability excursions and newly identified failure modes. - Lead Ongoing Reliability Testing (ORT) in order to enable scaling of validated prototype designs into full production, accounting for the effects of material, process, design robustness, supply chain and final assembly on the product. - Partner with the sustaining and AppleCare teams to identify areas where the reliability experience can be further enhanced and drive improvements back to better factory detection and improved Ongoing Reliability Tests. - Collaborate with the reliability and design teams to incorporate the lessons learned into future designs. - Invent new ways of testing to improve efficiency and increase detection rates. - Investigate ways to utilize big data and machine learning to enhance reliability testing and create new early warning systems. -Willingness and ability to travel internally up to 20%
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