Operations Specialist, Vehicle Registrations
7 Months ago • All levels
Operations
Job Description
As a Tesla Operations Specialist in Vehicle Registrations, based in Londerzeel, Belgium, you'll manage daily registrations for new and used vehicles, ensuring smooth sales, delivery, and financial processes. Key responsibilities include completing daily registrations, monitoring metrics, processing government incentives while adhering to regulations, maintaining accurate records, supporting on-site delivery operations, conducting compliance checks, managing operational data, and collaborating with internal teams. You'll be crucial in maintaining efficient operations, resolving issues, and enhancing customer satisfaction. The role demands strong problem-solving, multitasking skills, and excellent communication in English and Dutch, alongside a valid Irish driver's license (held for at least two years).
Must Have:
- Daily registration processing
- Metric monitoring & issue resolution
- Government incentive handling & compliance
- Accurate record keeping
- On-site delivery support & issue resolution
- Compliance checks & reporting
- Data management & system updates
- Team collaboration & communication (English & Dutch)
- Valid Irish driver's license (2+ years)
What to Expect What You’ll DoWhat You’ll Bring
As a Operations Specialist at Tesla, you will manage the day-to-day registrations that support vehicle sales, delivery, and financial processes across both new and used cars. You will play a key part in your delivery hubs readiness and compliance of registrations supporting internal processes and driving continuous improvement initiatives to enhance efficiency and customer satisfaction.
- Complete the daily registration to ensure smooth and efficient operations.
- Monitor and record registration metrics to identify and resolve any issues promptly.
- Handle the processing of government incentives, ensuring compliance with relevant regulations and guidelines.
- Maintain accurate records and documentation for all incentive-related activities.
- Provide support for onsite delivery operations, coordinating with various teams to ensure timely and accurate delivery of services.
- Support and resolve any onsite issues or challenges that may arise.
- Conduct daily compliance checks to ensure adherence to company policies and regulatory requirements.
- Report and address any compliance issues or discrepancies identified during checks.
- Track and manage data related to various operational activities, ensuring accuracy and completeness.
- Maintain and update information systems to support data-driven decision-making.
- Maintain a strong rapport with your Central and Delivery teams, collaborating effectively to ensure a seamless registration process.
- Excellent interpersonal skills with a passion for customer service.
- Strong knowledge of Tesla’s products and the ability to communicate clearly.
- Proactive mindset with strong problem-solving abilities.
- Ability to multitask in a fast-paced environment.
- Flexibility to work flexible hours including weekends and bank holidays.
- Passion for Tesla’s mission and customer experience.
- Fluent Communication in English and Dutch
- Valid driving licence for Ireland which needs to be held for at least two years.
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