Payroll Manager

16 Minutes ago • 5-7 Years

Job Summary

Job Description

SurveyMonkey is seeking an experienced Payroll Manager for a full-time contract role. The primary responsibility is to manage Canadian payroll operations, ensuring compliance with all federal, provincial, and local laws. This includes enhancing and optimizing Workday Payroll configurations, maintaining earnings codes, deductions, withholdings, and vendor integrations. The role will also drive process improvements and automation, develop Standard Operating Procedures, and oversee biweekly payroll accuracy handled by third-party processors. Key tasks involve ensuring timely and compliant payments and filings, executing off-cycle payrolls, performing account reconciliations, supporting month-end close activities, and providing Tier 2 support for payroll inquiries. Collaboration with Legal, HR, Benefits, and Finance is essential. The position also involves backing up the US Payroll Manager and EMEA Payroll Analyst as needed.
Must have:
  • 5-7 years of experience processing payroll in Canada
  • Strong understanding of Canadian payroll taxation laws
  • Experience with Workday and ADP
  • Lead Canadian payroll operations
  • Ensure compliance with federal, provincial, and local laws
  • Maintain and enhance Workday Payroll configurations
Good to have:
  • Experience with US payroll processing
  • Working knowledge of USA, EMEA, India, and Costa Rica payroll
  • Experience with NetSuite and CloudPay
  • Bachelor’s degree in Accounting or related field
  • CPA and or Payroll Certification
  • Experience managing outsourced global payroll teams
  • Understanding of U.S. GAAP and SOX compliance
  • Strong leadership and influencing skills
Perks:
  • Inclusive workplace
  • Learning and development opportunities
  • Annual holiday refresh
  • Annual week of service
  • C.H.O.I.C.E Fund

Job Details

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We are seeking an experienced Payroll Manager for a full-time contractor role, with a strong background in Canadian payroll operations, to enhance and optimize our payroll processes. In this role, you will leverage your subject matter expertise to ensure compliance while maintaining and improving Workday Payroll configurations.  Reporting to the Senior Director of HR Technology, Shared Services and Global Payroll, this role will manage our Canadian Payroll function. 

What you’ll be working on

Optimize Payroll Operations

  • Lead Canadian payroll operations, ensuring compliance with federal, provincial, and local laws and regulations.
  • Maintain and enhance Workday Payroll configurations, including earnings codes, deductions, withholdings, and vendor integrations.
  • Drive process improvements, automation initiatives, and scalable solutions to support business growth.
  • Develop and maintain Standard Operating Procedures and training materials for payroll processes.

Ensure Accurate Payroll Execution

  • Oversee biweekly payroll accuracy and data integrity handled by third-party processors.
  • Ensure timely, compliant payments and filings (e.g., ROEs, T4s, and other statutory reports).
  • Execute off-cycle payrolls, manual checks, account reconciliations, month-end close activities, and audit support.
  • Provide Tier 2 support for employee and manager payroll inquiries, delivering clear, employee-focused communication.

Collaborate & Communicate

  • Partner with Legal, HR, Benefits, and Finance to align on payroll processes and policies.
  • Serve as backup for US Payroll Manager and EMEA Payroll Analyst as needed.
  • Update training and communication materials to improve employee awareness of pay practices.
  • Stay current on industry best practices and benchmark payroll systems, policies, and procedures.

We’d love to hear from people with

  • 5-7 years of experience processing Payroll in Canada; experience with US processing is a strong plus. 
  • Strong understanding of Canadian payroll taxation laws and regulations; working knowledge of USA, EMEA, India and Costa Rica a plus.
  • Experience with Workday and ADP required; experience with NetSuite and CloudPay desired. 
  • Bachelor’s degree in Accounting or related field; CPA and or Payroll Certification preferred.
  • Experience managing outsourced global payroll processing teams is highly desired. 
  • Demonstrated understanding of U.S. GAAP and SOX compliance requirements and proven track record of maintaining excellent documentation. 
  • Strong leadership and influencing skills, including the ability to work collaboratively and effectively with leaders and employees at all levels in the organization. 

#LI-remote

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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About The Company

At SurveyMonkey, we believe that every voice matters, and we’re on a mission to empower individuals and organizations to share their ideas, feedback, and insights. Our tools help millions worldwide make smarter decisions and create meaningful change. Join our innovative and diverse team, where creativity meets purpose, and every day offers a new opportunity to make an impact.

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