Performance and Planning Analyst

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Job summary:

We are seeking a highly analytical and results-driven Performance & Planning Analyst to join our team. The successful candidate will be instrumental in enhancing warehouse performance through in-depth data analysis, process optimisation, and the development of key reporting tools.

This role requires a proactive approach to identifying inefficiencies and a strong ability to translate complex data into actionable business insights. The analyst will be responsible for conducting detailed time-and-motion studies, analysing operational data from various sources, and presenting findings to key stakeholders.

Your role in our mission:

• Data Analysis & Process Improvement: Conduct time-and-motion studies and analyse operational data from WMS platforms and other sources to identify areas for improvement.
• Tool & Report Development: Design, maintain, and enhance data dashboards, reports, and KPI trackers, primarily using Google Sheets. Develop automation scripts and lightweight tools using Google Apps Script, Java, and HTML to streamline workflows and reporting processes.
• Stakeholder Engagement: Lead meetings with operations managers and cross-functional teams to present analytical findings, facilitate discussions on operational improvements, and provide data-backed recommendations for continuous improvement projects.
• Communication: Effectively communicate complex data insights to both technical and non-technical stakeholders, fostering a collaborative environment for problem-solving.
• Documentation: Document analytical processes and maintain version control of all reporting assets to ensure accuracy and consistency.

Valued skills and experience:

• Technical Proficiency: Strong proficiency in Google Sheets, Excel, and data visualisation techniques. Experience with or administration of Warehouse Management Systems (WMS) is essential.
• Analytical Acumen: A solid understanding of warehouse workflows and key performance indicators (KPIs), such as pick rates and cycle times. Demonstrated ability to translate complex data into clear, actionable insights.
• Communication & Leadership: Excellent verbal and written communication skills with the confidence to lead team meetings and presentations.
• Independent Work: Proven ability to work independently, identifying problems and implementing effective solutions without direct supervision.

Preferred Qualifications:

• Experience creating custom tools within the Google Workspace environment (e.g., Forms, Apps Script integrations).
• Familiarity with business intelligence and reporting platforms such as Power BI or Looker Studio.
• A professional background in logistics, operations, or supply chain analytics.

Discover what awaits you:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
• Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

Category: Operations Group