Physical Security Senior Manager

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Team

Events exemplify the full power of Salesforce and create experiences that wow customers, highlight our amazing products, and, most importantly, drive ACV growth. Our best-in-class Global Event Safety & Security program leverages security and operations experts, advanced security technologies, and industry best practices to prevent security breaches and ensure the safety of all attendees. We consistently fulfill our duty of care to all attendees while fostering a culture of security awareness within the organization..

About the Role

This is a rare opportunity to join one of the world’s most innovative companies and play a critical role in shaping the safety and security of Salesforce’s most high-profile global events. We are seeking a proven security leader to join our best-in-field Global Event Safety & Security Team. The Senior Manager will oversee the planning, execution, and continuous improvement of security operations for Salesforce’s flagship events, including Dreamforce, World Tours, executive off-sites, internal events and major third-party forums such as the World Economic Forum in Davos or Cannes Lions. This highly visible role requires strong cross-functional collaboration, vendor management, and the ability to deliver under pressure at complex, fast-paced events.

Qualifications

Due to the extensive global travel required, applicants are strongly encouraged to live near a major airport

• Minimum 15 years of total security experience. For candidates with a law enforcement, military or other public sector background, a minimum of 5 years of demonstrable experience in the private sector / corporate security is also required
• Willingness to travel regionally and globally as required, up to 50% (including weekends)
• Physical security industry certifications such as Certified Protection Professional (CPP) and Physical Security Professional (PSP), or equivalent
• Strong collaboration, relationship management, and communication skills, including executive presence
• Ability to work/cover on-call responsibilities that reflect global timezones, as well as willingness to react to emergencies on a 24/7 basis
• Experienced in the use of security technology within physical security
• Strong understanding of international travel risk management and geopolitical risk
• Manage deliverables independently and with a high degree of efficiency
• Strong organisational and time management skills and demonstrated ability to manage simultaneous priorities
• Fluent in English; additional EMEA languages are a plus
• Strong conflict management and people skills with a high degree of emotional intelligence
• This position requires a customer service mindset, mission accomplishment attitude, and executive level briefing experience

Preferred Qualifications

• Bachelor’s degree in Security Management, International Relations, Criminal Justice, or a related field
• Experience working in a global corporate environment
• Ability to introduce innovative, customer-focused security solutions
• First Aid/Medical Training

Your Impact

• Lead the design and execution of security plans for large-scale, customer-facing and internal events across the globe
• Build and maintain strong partnerships with business stakeholders, vendors, and global security colleagues
• Direct incident response during events, ensuring swift, effective resolution to protect attendees, information, and brand reputation
• Drive adoption of security best practices, standards, and compliance with defined KPIs/SLAs
• Deliver timely documentation including risk assessments, incident reports, and after-action reviews

Leadership Qualities

• Strategic Thinker – Sees the big picture, balances risks, and aligns with business priorities
• Decisive & Accountable – Makes sound judgments under pressure, with a solutions-focused approach
• Collaborative Communicator – Builds trust and influence across diverse stakeholders
• Results-Driven – Sets high standards, delivers outcomes, and drives continuous improvement

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form

. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

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