Premier Success Sales Executive

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Empowering Customers. Driving Growth. Creating Impact.

At Salesforce, we’re on a mission to empower our customers to reach new heights through exceptional support, personalized expertise, and proactive guidance. Premier Success Sellers are at the forefront of that mission—unlocking value at every stage of the customer journey, building trust, and driving long-term success.

As a Premier Success Sales Executive, you are a strategic seller and trusted advisor responsible for driving sustainable growth across key segments of the India Organization. You’ll advocate for Premier Success Solutions, support Salesforce sales teams in positioning the value of Premier Success, and lead high-impact sales motions that deliver results for both our customers and our business.

This is a quota-carrying role with high visibility and direct impact on customer success and company growth.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. We help companies across every industry connect with customers in a whole new way. If you believe business is the greatest platform for change, and that companies can do well and do good — you’ve come to the right place.

Your Impact

As a Premier Success Sales Executive, you will:

• Drive Growth: Exceed regional Organizational Unit (OU) ACV targets by selling the Premier Success Plan to strategic accounts across the segment.
• Co-Own the Sales Cycle: From identifying and qualifying high-potential opportunities to leading customer conversations and closing deals, you will be the sales expert for Premier Success.
• Enable Confidence: Empower Sales teams through ongoing training, enablement, and coaching to confidently position Premier Success as a strategic advantage.
• Build Relationships: With Sales leadership, including SVPs, AVPs and RVPs, to review territory performance and identify strategies and opportunities for Premier sales.
• Forecast with Precision: Own monthly and quarterly forecasting for your segment, ensuring accurate visibility and alignment with regional business goals.
• Scale Strategically: Develop and manage scalable sales programs, partner with sales leadership, and bring the Premier story to life through compelling narratives and enablement content.
• Champion the Customer: Serve as a subject matter expert and trusted advisor to both internal and external stakeholders, advocating for customer success through Premier's personalized and proactive approach.

What We're Looking For

Experience:

• 8 plus yers of Experience in a quota-carrying sales role, preferably in SaaS or consulting
• Experience driving at-scale sales programs and selling motions ideally in a technology environment
• Experience with CRM or Marketing Automation solutions, Success Plans experience a plus
• Proven track record of influencing across reporting lines and driving outcomes across matrixed teams
• Knowledge and experience working with the Public Sector or NGO Sector will be held in high regard

Skills:

• Strong executive presence and communication skills
• Comfortable engaging at the SVP/CXO level and tailoring messaging to diverse audiences
• Excellent presentation and storytelling abilities
• Analytical mindset with attention to detail and pipeline accuracy
• Comfortable with ambiguity and fast-paced environments
• Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive level buy-in

Attributes:

• Results-driven and goal-oriented
• High energy, positive attitude, and the ability to motivate others
• Naturally collaborative, consultative, and customer-centric
• Ability to prioritize, multi-task, and perform effectively under pressure
• Able to adapt quickly, learn continuously, and act with agility

Why This Role Matters

Premier Success is not just a Success Plan—it’s a growth catalyst. By helping customers get the most from Salesforce, Premier Sellers fuel customer success and help our company grow responsibly and sustainably. If you're passionate about creating value, forging trusted partnerships, and leading through influence, this role is your platform to make a real impact.

Let’s Blaze New Trails Together

Join us and be part of a high-performing, purpose-driven team. Together, we’ll help our customers thrive—and have fun doing it.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.