Process Analyst | Hybrid - Rio de Janeiro/RJ

7 Minutes ago • 4 Years +

Job Summary

Job Description

The Process Analyst will perform medium-complexity operational tasks, supporting data analysis, information consolidation, and guiding solution development for routine and process improvements. Responsibilities include structuring and consolidating information for reports, managing performance indicators and goals for Critical Analysis Meetings (RACs), and developing action plans for deviations. The role also involves direct support in structuring performance indicator proposals, including data collection, system input, and results analysis.
Must have:
  • Perform operational tasks of medium complexity.
  • Support and execute structured data and information analysis.
  • Consolidate surveys and support solution development for process improvements.
  • Research, structure, and consolidate information for documents and reports.
  • Manage routines and processes, promoting consolidation and review.
  • Structure material for Critical Analysis Meetings (RACs).
  • Manage and control performance indicators and departmental goals.
  • Analyze indicator history and behavior, proposing action plans for deviations.
  • Support development of performance indicator proposals, including input collection and system feeding.
Perks:
  • Inclusive culture.
  • Valuing diversity in all its expressions.
  • Internal committees for inclusion and social responsibility (e.g., Women, PwD, Black People, LGBTQIAPN+, Parenthood, Generations).

Job Details

MANDATORY REQUIREMENTS

RESPONSIBILITIES

  • Perform operational tasks of medium complexity, being responsible for the support and execution of structured data and information analysis, in the consolidation of surveys, in addition to supporting and eventually guiding the execution of activities related to the development of solutions and implementation of improvements in the routine and process management of the Executive Management.
  • Research, structure, and consolidate information for the composition of documents, reports, and opinions related to the management of routines and processes, promoting consolidation, review, and availability for the evaluation and final validation of professionals working on high-complexity demands and the CONTRACTED company's lead manager, as well as managers and specialists.
  • Responsible for structuring the material for RACs (Critical Analysis Meetings) and managing and controlling performance indicators and departmental goals, with alerts, surveying the history and behavior of indicators and goals, performing critical analysis, and structuring the prospective evolutionary vision of results throughout the year, with a proposed action plan in case of deviations or risks of meeting the goal, whose content and formatting must be previously evaluated and validated by the lead manager before being presented to managers and specialists in the respective managerial results RACs.
  • Direct support in structuring and developing performance indicator proposals, including, but not limited to, input collection, system feeding, results analysis, preparation of materials for managerial validation, and input revisions.

EDUCATION

  • Graduation: Administration, Engineering, Accounting, Law, Economics, Information Technology Analysis, Information Technology Administrator, or related areas.

EXPERIENCE:

  • Minimum of 4 years of experience with the activities of the position.
  • Experience in the following specialties: Business Management, Strategic Management, Results-Based Management, Agile Management, Process Management, or other areas related to the specialty, provided they are validated by contractual management.

About CAPCO:

At Capco, we promote an inclusive culture. We value diversity in all its expressions.

We think, together, always about diverse inclusion and social responsibility actions through internal committees managed by our internal community, such as the Women's group, People with Disabilities, Black People, LGBTQIAPN+, Parenthood, Generations, among others.

Our opportunities are for everyone!!!

#LifeAtCapco

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